Michael Cundiff
Michael Cundiff at Oxmoor Toyota

Michael Cundiff | Page 2

Finance Manager

Oxmoor Toyota

8003 Shelbyville Rd
Louisville, KY 40222

5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Michael Cundiff

December 19, 2023

Dealership Rating
Employee Rating

Salesman Labed was excellent and extremely knowledgeable. Michael was Al very professional in finalizing paperwork. I’d highly recommend them. More

by Tamira.pinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Labed

Dec 27, 2023

Oxmoor Toyota responded

We appreciate your recommendation! It's fantastic to hear that Salesman Labed and Michael provided you with excellent service and expertise during your visit. If you ever need further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

November 24, 2023

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Employee Rating

The dealership is a nice place and they had what I wanted in stock but not the color. Wanted an extra 2,500 to get a car that was already on the way to hold it for me. The finance guy pushed the paperwork th More

by ghvacteck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh McManis , Emma

Nov 27, 2023

Oxmoor Toyota responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We're glad to hear that our inventory met your needs and that our sales team was polite and efficient in assisting you. However, we apologize for the issues you encountered regarding the color availability, the handling of your finance paperwork, and the communication delay. It's important to us that our customers have a clear and transparent understanding of their purchase, and we regret any confusion or inconvenience this may have caused. We take your concerns seriously and will address them to ensure a more streamlined and transparent process for our customers in the future. Please reach out to me directly at grobertson@oxmoorautogroup.com so we can resolve any outstanding issues regarding your finance paperwork and answer any questions you may have. We value your business and want to ensure your complete satisfaction with your purchase. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 09, 2023

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Very easy to deal with. Never felt pressured. Appreciated keeping me informed of available inventory. More

by Prentner
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 11, 2023

Oxmoor Toyota responded

Thank you for sharing your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

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This dealership has always been very professional in all of my dealings with them. I have been working with this dealership for the past 15 years. More

by Fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Morris

Jul 24, 2023

Oxmoor Toyota responded

Fred, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

April 20, 2023

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The dealership didn't pressure me to buy from them. I would have liked the finance guy to show me upgrades on services for my car in writing. He just rushed through the options vocally and didn't let More

by Kathywade61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: William Moberly

Apr 21, 2023

Oxmoor Toyota responded

Kathywade61, we appreciate your feedback with your experience with our team here at Oxmoor Toyota! If you have any additional questions with your vehicle, we would be happy to assist you. Feel free to contact us at your earliest convenience. Thank you.

March 03, 2023

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My salesman Corie was very helpful and professional. I never felt pressured in the process. From start to finish I was very happy to have chosen this dealership. More

by marhi56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Morris

Mar 03, 2023

Oxmoor Toyota responded

Hi marhi56, we are pleased to hear that Corie was able to assist you with your vehicle purchase! Congrats and thank you for choosing Oxmoor Toyota for your vehicle needs!

December 06, 2022

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Very attentive and efficient in their services as well very caring. Didn’t drag anything out and just spoke very directly. Best experience I have had. Definitely will coming here again in the future. More

by ahardin105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Morris

Jan 05, 2023

Oxmoor Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Oxmoor Toyota!

July 02, 2022

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Employee Rating

Terrible to work with. Wasted three hours of my time and changed it all at the very end. Would not recommend! More

by Karm6
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Barito 5 stars

August 13, 2019

Dealership Rating
Employee Rating

Oxmoor Toyota Financial Department and Toyota Extra Care Ref They talk up the Toyota extra care within the financial department. However when you want to cancel go direct to Toyota Financial Customer Service in More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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