Michael Burgess | Page 3

Bradshaw presents its sales model as very customer centric. This means that listening to the customer is the first order and then the sales/selling is secondary. It is important to know that each cust centric. This means that listening to the customer is the first order and then the sales/selling is secondary. It is important to know that each customer is not just another number and that doing business is the establishment of a relationship. More

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Great experience. We were extremely satisfied with our 2022 RDX purchase from Bradshaw Acura. Everyone was very pleasant and helpful. Ken Hucker our salesperson was e We were extremely satisfied with our 2022 RDX purchase from Bradshaw Acura. Everyone was very pleasant and helpful. Ken Hucker our salesperson was extremely pleasant and very knowledgeable of the product. He led us through the whole test drive and purchasing process seamlessly with no pressure to buy and spent all the time we needed to ask questions. Ken spent several hours on delivery day going through all the features of the vehicle with my wife and I making this a real learning experience of our RDX and making sure we were comfortable with our new purchase before driving off the lot. His service did not end there contacting us several times since delivery to make sure our vehicle performed as expected and encouraged us to call or drop into the dealership with any questions or concerns. The financing end of things was also very seamless. Michael Burgess made us feel comfortable and welcome. He was well organized, answered all our questions and got us through the paperwork quickly. We are all a little apprehensive walking into a car dealership, but the Bradshaw Acura experience was a great and relaxing event, and we fully recommend it to any new car buyer. We already have our eye on a new TLX for my wife, so we will be back soon. Thank you for the personal service. The Naylors More

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We had a great experience. Sales person was very helpful as was the Business mgr. Sales person was very helpful as was the Business mgr. More

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The service center at Bradshaw Acura is always one step above expectations, always friendly, professional, and on time! One of the reasons I am on my 5th Acura in a row! above expectations, always friendly, professional, and on time! One of the reasons I am on my 5th Acura in a row! More

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This was our first Acura purchase and the experience was professional and completed in a timely manner. My wife loves her new MDX Type S and I am pleasantly surprised with the quality and performance of the professional and completed in a timely manner. My wife loves her new MDX Type S and I am pleasantly surprised with the quality and performance of the vehicle. We purchased from Steve Steele and we would visit him without hesitation in the future. Thank you to the Bradshaw team and Mr. Steele for their consideration and the focus they placed on us. More

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Bradshaw Acura was a great stop when we were looking for new car Steve Steele was very helpful Kept me informed about my order and let me know when an earlier car came in similar to what I ordered new car Steve Steele was very helpful Kept me informed about my order and let me know when an earlier car came in similar to what I ordered Came in, loved it and so got my car sooner Very happy with it Steve gave me time to help me learn the options on the car and answered all my questions Mike in finance was awesome and helped us get through the process with no problems Very quick Everyone was extremely professional and I love my new Acura RDX The only thing on the car that surprised us was it had no electric side mirrors On the Tech package one would expect that not sure who didn’t think that should be included But Bradshaw Acura and steve Steele were great More

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Christine Schmidt was awesome. The best buying experience I have ever had at a dealership. Christine is extremely knowledgeable, patient, and helpful. The best buying experience I have ever had at a dealership. Christine is extremely knowledgeable, patient, and helpful. More

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Steve Steel was excellent in getting a vehicle I wanted, insuring I took advantage of all available discounts as well as providing a quick and effective closing and delivery. I’m very pleased with the servi insuring I took advantage of all available discounts as well as providing a quick and effective closing and delivery. I’m very pleased with the service Steve provided in the procurement of my new RDX. More

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The dealership was very helpful from start to finish. We were greeted pretty quickly and taken care of from then also! We were greeted pretty quickly and taken care of from then also! More

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Christine our sales consultant was very knowledgeable and provided outstanding service resulting in the best auto purchasing experience at a dealership. provided outstanding service resulting in the best auto purchasing experience at a dealership. More

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