Michael Bateman

Appointment was made and confirmed online. Was told no appointment was made when I dropped off my car. But Michael took care of it and got my car repaired quickly. Was told no appointment was made when I dropped off my car. But Michael took care of it and got my car repaired quickly. More

by MCEUED Verified Customer Verified Customer

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Subpar service. Would not recommend to anyone. Unable to thoroughly diagnose a problem. After the problem is 'fixed' these seems to be another problem following it. Would not recommend to anyone. Unable to thoroughly diagnose a problem. After the problem is 'fixed' these seems to be another problem following it. More

by Chelseaallee09 Verified Customer Verified Customer

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All good Took care of the recall and they took care of it that's all I know that's all I know More

by Wndmeller Verified Customer Verified Customer

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Great service and quality of work! Always done when they say that it will be done! Always done when they say that it will be done! More

by dwhack Verified Customer Verified Customer

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A life-saving experience Made me feel valuable comfortable and respected. They heard exactly what I was complaining about and corrected what needed to be corrected in a timely manner. comfortable and respected. They heard exactly what I was complaining about and corrected what needed to be corrected in a timely manner. More

by MRSMARYCOLEY Verified Customer Verified Customer

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I had to bring my car in 3 multiple times after being told it would be done the second time. I also had to remind about things that needed to be done. Also was not provided a rental like warranty agreeme told it would be done the second time. I also had to remind about things that needed to be done. Also was not provided a rental like warranty agreement which caused conflict in my personal life. More

by GOLDEN.KRISTINA Verified Customer Verified Customer

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backwards to make sure I was satisfied. Thank you! More

by CAROLYNLOETHEN Verified Customer Verified Customer

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Kept me informed of service through entire service process experience. Michael was personable and efficient. Great to work with. process experience. Michael was personable and efficient. Great to work with. More

by rumdo Verified Customer Verified Customer

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Brought car in for 80,000 mile service, service done and later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. More

by Kent123 Verified Customer Verified Customer

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Car was fixed quickly, fine job on that end. But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't even look. If I wouldn't have said anything, I would've been charged way more than I was supposed to. More

by Anthony Verified Customer Verified Customer

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