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Melvin Alston
Melvin Alston | Page 21
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
313 Reviews
313 Reviews
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313 Reviews of Melvin Alston
October 12, 2020
As usual, it was a pleasant experience getting my As usual, it was a pleasant experience getting my Lexus serviced. Beginning with the phone call from Ms. Daniels to schedule the appointment to the As usual, it was a pleasant experience getting my Lexus serviced. Beginning with the phone call from Ms. Daniels to schedule the appointment to the delivery of my serviced Lexus, everyone was friendly and eager to offer their assistance. Upon arriving in the service lane, I was greeted by Mr. Alston. This was a 99,000 mile routine checkup. He explained what services would be done and I requested a loaner while the service was being completed. Before returning the loaner, I received a video from the service technician, Mr. Woodbury. He informed me the service was complete. I also received a text from Mr. Alston telling me the service was complete. Upon my return, Mr. Alston explained the completed service and explained I may need tires at the next service. I was very pleased with the entire service experience. More
by Lex789
Other Employees Tagged: Ms Daniels, Mr. Woodbury
October 09, 2020
My visit to Jim Hudson Lexus IS always an informative experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks More
by Frankberry
October 03, 2020
ALWAYS a pleasant experience at Jim Hudson Lexus. I told Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! More
by dallas
September 28, 2020
Mr. Alston provided excellent service as usual. Also the technician who serviced the vehicle was excellent. Very comfortable and confident that my vehicle receives the best service and care at Jim Hudson. technician who serviced the vehicle was excellent. Very comfortable and confident that my vehicle receives the best service and care at Jim Hudson. More
by Satisfied Driver
September 20, 2020
I have always had excellent service at Jim Hudson Lexus. My favorite on the staff happened to help me yesterday, Melvin. He is professional, has a great sense of humor, and just an all-around great guy. Ple My favorite on the staff happened to help me yesterday, Melvin. He is professional, has a great sense of humor, and just an all-around great guy. Pleasure doing business with y’all. More
by Maggie
Other Employees Tagged: Sam Mercado
September 17, 2020
As always, very good customer service. The tecnicians are very professional and address all my concerns and explain thoroughly what has been done after the service. very professional and address all my concerns and explain thoroughly what has been done after the service. More
by jbrown
Other Employees Tagged: Ron Best, Danil Weih , Joey Pouge
September 16, 2020
Hey, everything was great having my 50k miles service on my Lexus RX350. fast friendly high quality service with attention to details. well done Melvin- thank you! Liked the video from service tech who p my Lexus RX350. fast friendly high quality service with attention to details. well done Melvin- thank you! Liked the video from service tech who performed my maintenance service. More
by tuxsharpe
September 04, 2020
Melvin Alston and Ron Best were very helpful in assisting me with my vehicle services. It’s much appreciated and their willingness to help and resolved my issues. Thank you again Melvin and Ron!!! me with my vehicle services. It’s much appreciated and their willingness to help and resolved my issues. Thank you again Melvin and Ron!!! More
by Dana79
Other Employees Tagged: Ron Best...Ron was very helpful as well and I really appreciate all his help!!!
September 01, 2020
Took car in for routine maintenance, and as per the usual, Melvin did a fantastic job. He kept us in the loop during the repair process, and he discussed what repairs needed to be done today, and othe usual, Melvin did a fantastic job. He kept us in the loop during the repair process, and he discussed what repairs needed to be done today, and other repairs which will be coming in the near future. More
by Slammerf16
