Melvin Alston provided outstanding customer service!
!! Melvin was professional and knowledgeable about the maintenance of my Lexus.
!! Melvin was professional and knowledgeable about the maintenance of my Lexus.
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by Bill
Service Price Transparency
Aug 19, 2025 -
Jim Hudson Lexus responded
Thank you for sharing your experience with Melvin at Jim Hudson Lexus of Columbia! We appreciate your business and your 5-star feedback, Bill! See you again next time!
Bryan was extremely kind, professional, Stellar and
knowledgeable. Breath of fresh air. Keep up the good work
knowledgeable. Breath of fresh air. Keep up the good work
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by investigations1
Other Employees Tagged:
Bryan
Aug 13, 2025 -
Jim Hudson Lexus responded
We'll be sure to thank Bryan for going above and beyond to help you out. See you next time at Jim Hudson Lexus of Columbia!
I received absolutely outstanding customer service and
diagnostic skills on my visit to the dealership.
diagnostic skills on my visit to the dealership.
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by XMAN4708
Service Price Transparency
Other Employees Tagged:
Cameron
Aug 11, 2025 -
Jim Hudson Lexus responded
We are grateful for your feedback! It's wonderful to hear that our team provided outstanding customer service. Thank you for choosing Jim Hudson Lexus of Columbia and we look forward to your next visit!
Aug 11, 2025 -
XMAN4708 responded
I look forward to it! 🙏🏾
My service advisor, Melvin, was absolutely superb.
He clearly laid out the required and optional work my vehicle needed. He kept me informed about the status of the work.
Further, the dealership f
He clearly laid out the required and optional work my vehicle needed. He kept me informed about the status of the work.
Further, the dealership facility was spotless and very comfortable. This was my first experience with this dealership as we just moved from Charleston SC and we will use them again when next we need maintenance.
Thank you very much for the excellent experience.
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by Jcdominick
Service Price Transparency
Jul 30, 2025 -
Jim Hudson Lexus responded
We're thrilled to hear Melvin provided such a clear and informative service experience at Jim Hudson Lexus of Columbia! It's fantastic that our facilities and team made a positive impression on your first visit. Welcome to the area, and we look forward to assisting you with future maintenance needs! Safe travels!
ThThis was my first oil change and checkup, and it was an
exceptional experience. From the moment I met Melvin, my service representative, I was informed about the entire process. The service time was short,
exceptional experience. From the moment I met Melvin, my service representative, I was informed about the entire process. The service time was short, and I was promptly notified via phone and text. It was a wonderful first time experience.is was my first oil change and check up. It was top notch service all the way. From meeting Melvin, my Svs Rep let me know what was happening with the car from beginning to end. The service time did not take long and I was notified with a phone call and through text. It was a wonderful first time experience..
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by Ninabee
Service Price Transparency
Jul 18, 2025 -
Jim Hudson Lexus responded
Nina, thank you for taking the time to share such great feedback! It is gratifying to hear that Melvin and the team made your visit so positive and efficient. We look forward to seeing you next time here at Jim Hudson Lexus of Columbia!
My check-in experience was with Melvin, he’s an awesome
person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin.
person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin.
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by Cynthiayoung333
Service Price Transparency
Jul 09, 2025 -
Jim Hudson Lexus responded
Cynthia, this feedback means the world to us! Thanks for choosing Jim Hudson Lexus of Columbia and highlighting the great work of Melvin.
My experience at Jim Hudson was excellent.
Mr. Alston assisted me for my service check and it was an awesome experience. I always request him because he is always personable and engaging. He g
Mr. Alston assisted me for my service check and it was an awesome experience. I always request him because he is always personable and engaging. He goes above and beyond tto provide great customer service. I highly recommend him.
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by glover_doris
Service Price Transparency
Jun 16, 2025 -
Jim Hudson Lexus responded
We're delighted to hear that our team provided you with such an excellent experience at Jim Hudson Lexus of Columbia! It's wonderful to know he consistently goes above and beyond for our customers. Thank you for your recommendation, and we look forward to serving you again soon!
Excellent service!
Melvin kept me updated on the service progress and everyone was so friendly!
Melvin kept me updated on the service progress and everyone was so friendly!
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by Tw1nk12
Jun 10, 2025 -
Jim Hudson Lexus responded
Thank you for being such a great customer of Jim Hudson Lexus of Columbia! Melvin will appreciate the shout-out!
Always give red carpet treatment and provide go
communication as your car is being serviced
communication as your car is being serviced
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by Elliott Powell
Service Price Transparency
Jun 02, 2025 -
Jim Hudson Lexus responded
Elliott, it means so much to us to see your review! Thanks from the team at Jim Hudson Lexus of Columbia.
Service was scheduled and completed in a timely manner.
Melvin took care of everything for me.
Melvin took care of everything for me.
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by BirdieGirl58$
Service Price Transparency
May 19, 2025 -
Jim Hudson Lexus responded
We really appreciate your feedback! Thank you for supporting Melvin and Jim Hudson Lexus of Columbia.