Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
294 Reviews
4.9

294 Reviews

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294 Reviews of Melvin Alston

August 19, 2025

Dealership Rating
Employee Rating

Melvin Alston provided outstanding customer service! !! Melvin was professional and knowledgeable about the maintenance of my Lexus. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jim Hudson Lexus responded

Thank you for sharing your experience with Melvin at Jim Hudson Lexus of Columbia! We appreciate your business and your 5-star feedback, Bill! See you again next time!

August 12, 2025

Dealership Rating
Employee Rating

Bryan was extremely kind, professional, Stellar and knowledgeable. Breath of fresh air. Keep up the good work More

by investigations1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Bryan

Aug 13, 2025

Jim Hudson Lexus responded

We'll be sure to thank Bryan for going above and beyond to help you out. See you next time at Jim Hudson Lexus of Columbia!

August 07, 2025

Dealership Rating
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I received absolutely outstanding customer service and diagnostic skills on my visit to the dealership. More

by XMAN4708
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron

Aug 11, 2025

Jim Hudson Lexus responded

We are grateful for your feedback! It's wonderful to hear that our team provided outstanding customer service. Thank you for choosing Jim Hudson Lexus of Columbia and we look forward to your next visit!

Aug 11, 2025

XMAN4708 responded

I look forward to it! 🙏🏾

July 29, 2025

Dealership Rating
Employee Rating

My service advisor, Melvin, was absolutely superb. He clearly laid out the required and optional work my vehicle needed. He kept me informed about the status of the work. Further, the dealership f More

by Jcdominick
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Jim Hudson Lexus responded

We're thrilled to hear Melvin provided such a clear and informative service experience at Jim Hudson Lexus of Columbia! It's fantastic that our facilities and team made a positive impression on your first visit. Welcome to the area, and we look forward to assisting you with future maintenance needs! Safe travels!

July 18, 2025

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ThThis was my first oil change and checkup, and it was an exceptional experience. From the moment I met Melvin, my service representative, I was informed about the entire process. The service time was short, More

by Ninabee
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Jim Hudson Lexus responded

Nina, thank you for taking the time to share such great feedback! It is gratifying to hear that Melvin and the team made your visit so positive and efficient. We look forward to seeing you next time here at Jim Hudson Lexus of Columbia!

July 09, 2025

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My check-in experience was with Melvin, he’s an awesome person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin. More

by Cynthiayoung333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Friedah, Mike Hill

Jul 09, 2025

Jim Hudson Lexus responded

Cynthia, this feedback means the world to us! Thanks for choosing Jim Hudson Lexus of Columbia and highlighting the great work of Melvin.

June 16, 2025

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My experience at Jim Hudson was excellent. Mr. Alston assisted me for my service check and it was an awesome experience. I always request him because he is always personable and engaging. He g More

by glover_doris
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Jim Hudson Lexus responded

We're delighted to hear that our team provided you with such an excellent experience at Jim Hudson Lexus of Columbia! It's wonderful to know he consistently goes above and beyond for our customers. Thank you for your recommendation, and we look forward to serving you again soon!

June 10, 2025

Dealership Rating
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Excellent service! Melvin kept me updated on the service progress and everyone was so friendly! More

by Tw1nk12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Jim Hudson Lexus responded

Thank you for being such a great customer of Jim Hudson Lexus of Columbia! Melvin will appreciate the shout-out!

May 31, 2025

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Employee Rating

Always give red carpet treatment and provide go communication as your car is being serviced More

by Elliott Powell
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier

Jun 02, 2025

Jim Hudson Lexus responded

Elliott, it means so much to us to see your review! Thanks from the team at Jim Hudson Lexus of Columbia.

May 15, 2025

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Employee Rating

Service was scheduled and completed in a timely manner. Melvin took care of everything for me. More

by BirdieGirl58$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Jim Hudson Lexus responded

We really appreciate your feedback! Thank you for supporting Melvin and Jim Hudson Lexus of Columbia.

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