Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales

Service Department-Customer Relations

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.6
134 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

134 Reviews

Write a Review

134 Reviews of Mellie Morales

April 02, 2026

Dealership Rating
Employee Rating

The best honda dealer hands down ! ! I appreciate that they make sure you are satisfied and are able to leave with a new car the same day. OMG dont even get me started on the amazing wo More

by ROCIOELOZOYA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amine , Luis

Apr 03, 2026

Gardena Honda responded

We're so glad to hear about your incredible experience! It's fantastic that Amine and Luis made you and your sister feel comfortable during your visit. Enjoy your new 2026 Honda Civic, and thank you for sharing your kind words! Your satisfaction means the world to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 02, 2026

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Employee Rating

I came in for an oil change and Jairo assisted me and advised me of services I needed and advised me to get the full service to save money. More

by alisa_harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Baeza

Apr 03, 2026

Gardena Honda responded

We're so glad to hear about your positive experience with Jairo! It’s always our goal to provide helpful service and valuable advice. Your satisfaction means a lot to us, and we’re here for any future needs you may have. Enjoy your drive! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 02, 2026

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Employee Rating

Nader and Tony were amazingly great I love their customer service. I will highly recommend others More

by TRINITEEHALL
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nader and Tony

Apr 02, 2026

Gardena Honda responded

Thank you for your kind words! We're so glad to hear that Nader and Tony provided you with such a great experience. Delivering excellent customer service is always our goal, and it means a lot to know they made a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 01, 2026

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All the staff showed great customer service. Met all my needs in a timely manner More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Guerrero

Apr 02, 2026

Gardena Honda responded

We’re so glad to hear you had a wonderful experience! Our team works hard to meet our customers' needs, and it’s great to know they succeeded with you. Your kind words motivate us to keep delivering excellent service. Looking forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 01, 2026

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Employee Rating

Good environment, nice people, a little time consuming to finish buying a car, and I get a fair deal on a car. More

by FRANKJBOWEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar salesman

Apr 02, 2026

Gardena Honda responded

We’re glad to hear you enjoyed the environment and our team! We understand that the car-buying process can take time, but we're delighted you felt you received a fair deal. Your satisfaction is important to us, and we hope you love your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 01, 2026

Dealership Rating
Employee Rating

I came in Art's the best he always make sure I get the best service! Thanks Art you're the best More

by TAMIKA.S.ANDREWS
Recommend Dealer
Yes
Apr 01, 2026

Gardena Honda responded

Thank you for your feedback! We’re glad to hear Art consistently provides excellent service and takes great care of you. We appreciate your loyalty! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 31, 2026

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This was one of the best experiences I have every had while receiving a car More

by LORITEAL20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Gardena Honda responded

We’re so glad to hear about your wonderful experience! Providing exceptional service is our priority, and it’s fantastic to know we met your expectations. Enjoy your new car, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Employee Rating

Great dealer and sales person was very kind and profesional give us different options Very happy with our purchase More

by SIXTOSCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Gardena Honda responded

Thank you for your kind words. We’re glad to hear your salesperson provided a professional experience and took the time to walk you through different options. Congratulations on your purchase, and we truly appreciate you choosing us. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

Dealership Rating
Employee Rating

When i arrived they were very welcoming and accommodating (had knee surgery 2 weeks ago). They explained the process clearly and made sure i understood and gave me the chance to test drive the trims that the More

by MARIOSAMARITANA97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience with us! We’re glad our team could accommodate your needs and ensure everything was clear during your visit. Enjoy your new vehicle, and thank you for sharing your journey with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Employee Rating

There are a fair number of sales staff, and the inventory is plentiful. I haven't utilized the inspection service yet, so I can't say. More

by TORU.SHIMIZU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy

Mar 30, 2026

Gardena Honda responded

Hi Toru, We appreciate your feedback and we look forward to providing you with a quality service experience in the future. We do see you left just a 3-star rating. If you did experience any issues here and you would like to discuss them further, please call me at 424-340-9120. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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