Meghan Brozenec
Meghan Brozenec at Motor Cars Mitsubishi

Meghan Brozenec

Service Writer

Motor Cars Mitsubishi

3990 E. Ogden Ave
Aurora, IL 60504

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4.4
19 Reviews
4.4

19 Reviews

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19 Reviews of Meghan Brozenec

September 22, 2025

Dealership Rating
Employee Rating

I used to love going there. But after last experience, I will never go back.I called to ask about the warranty on the battery, she told me it would be half off, because it was j More

by danimac80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2025

Motor Cars Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 22, 2025

Dealership Rating
Employee Rating

They sold me a car with many issues. They called it a wholesale deal but never took one dollar off. The price charged me a document fee. I don’t know how that could be a wholesale deal. More

by JOEL68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 25, 2025

Motor Cars Mitsubishi responded

Thank you for this feedback, Joel. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 17, 2025

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I love this dealership. My SUV is one of the best vehicles I've ever bought!! More

by keke1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Sep 17, 2025

Motor Cars Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2025

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Employee Rating

Waited over 3 hours for an oil change, tire rotation, gas cap installation and check engine light info. No one discussed any condition of my car with 0 feedback on anything including brakes, shocks or why my More

by ONTHEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cashier was so apologetic. She was nice.

Sep 17, 2025

Motor Cars Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 11, 2025

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Employee Rating

Very convenient, polite and quick service . Tony listens to concerns and provides good service. Easy transaction. More

by OGLEWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka , John Madsen

Sep 12, 2025

Motor Cars Mitsubishi responded

It's great to hear that Tony and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Motor Cars Mitsubishi!

September 10, 2025

Dealership Rating
Employee Rating

I would like some transparency with some of the repairs. Maybe providing images would help. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Motor Cars Mitsubishi responded

Thank you for providing this feedback, Pat, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 10, 2025

Dealership Rating
Employee Rating

Good service rendered and I was glad they respected time. Surely, I would like to return there for my next car servicing More

by ndemfest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Motor Cars Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 17, 2025

Dealership Rating
Employee Rating

The staff at the dealership are top notch and wouldn't think of taking my car anywhere else for service!! Thank you for the always great service! More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka , John Madsen

Aug 17, 2025

Motor Cars Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Motor Cars Mitsubishi, we look forward to having you as a valued customer for many years to come!

August 14, 2025

Dealership Rating
Employee Rating

Outstanding quality service Been dealing with Scott Grove and Tony for decades , high quality human beings ! Purchased 3 autos here Tony in service is phenomenal, please retain him ! More

by F.GUIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka , John Madsen, Jim Miller

Aug 14, 2025

Motor Cars Mitsubishi responded

Thank you for choosing Motor Cars Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 07, 2025

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Employee Rating

Always friendly and easy to work with. I dropped my car off for a repair and they fixed it in a timely manner. More

by KSCRIVENYOUNG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Madsen

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