Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 2

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
187 Reviews
4.6

187 Reviews

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187 Reviews of Maxwell Munsell

February 25, 2026

Dealership Rating
Employee Rating

The service rep was very polite. Very informative and easy to understand. He kept me informed every step of the way. I will tell others about the great service I recieved. More

by JINIAN0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for highlighting how Maxwell kept you informed during your Mazda CX-5 service. We’re pleased he made the process clear and respectful at every step. Your referral means a great deal, and we appreciate you sharing your experience. Nick Saidai nick.saidai@russdarrow.com

February 22, 2026

Dealership Rating
Employee Rating

This is the best Mazda dealer ships in the history of dealer ships that ever shipped. More

by KACYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to hear that your Mazda CX-5 service experience surpassed your expectations. Maxwell is delighted our team could deliver such outstanding care. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

February 22, 2026

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Employee Rating

Nice and informative service. It was an easy process and I hope future service appointments work out the same. More

by PKAFKAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your feedback on the service for your Mazda CX-5. We’re pleased the process was easy and informative. We look forward to assisting you again at your next appointment. Nick Saidai nick.saidai@russdarrow.com

February 21, 2026

Dealership Rating
Employee Rating

They were efficient at fixing a repair that they originally did in August. They provided a free loaner and were friendly. More

by MARYDONOVAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Feb 21, 2026

Russ Darrow Mazda of Greenfield responded

It’s great to hear we could efficiently complete the return repair on your Mazda CX-5 and provide a loaner vehicle for your convenience. Thank you for recognizing our friendly service. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

February 21, 2026

Dealership Rating
Employee Rating

I couldn't be happier with the Russ Darriw Dealership. They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle whi More

by Steve Itsines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Feb 21, 2026

Russ Darrow Mazda of Greenfield responded

It’s great to hear our friendly, professional team took care of you and that the loaner Mazda CX-30 kept you moving. Thank you for recommending us and trusting our service. Nick Saidai nick.saidai@russdarrow.com

Feb 26, 2026

Steve Itsines responded

Very happy to give a 5 STAR review to the Russ Darrow Dealership in Greenfield. I have been a loyal Mazda customer and they are loyal to me. I would highly recommend to all my friends.

February 20, 2026

Dealership Rating
Employee Rating

Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. More

by jenny.clinnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Feb 22, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 18, 2026

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Employee Rating

Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b More

by LAUREN.WOLF31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Feb 22, 2026

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

Feb 22, 2026

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

February 14, 2026

Dealership Rating
Employee Rating

The employees are always very kind. I feel like they completed my maintenance on a quick and timely manner. More

by KEITHKURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Feb 14, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your experience with our team. We’re glad to know your Mazda CX-30 maintenance was completed promptly and that our crew treated you with kindness. Nick Saidai nick.saidai@russdarrow.com

February 14, 2026

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Employee Rating

Great customer service again and again! Great customer service again and again! Great customer service again and again! More

by JSURFUS440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear you continue to receive outstanding service. Servicing your Mazda CX-30 is always a pleasure for our team. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

February 10, 2026

Dealership Rating
Employee Rating

Notified me of additional work in a timely matter. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. More

by mcat13v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we appreciate your helpful feedback. We hope to see you again here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

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