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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 15

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
187 Reviews
4.6

187 Reviews

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187 Reviews of Maxwell Munsell

May 02, 2025

Dealership Rating
Employee Rating

I have always trusted the work that is done on my vehicle at this dealership. I did have an issue at this appointment because of the length of time that it was taking. More

by EMPILAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett

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May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

I have had all of the maintenance on my 2023 Mazda 3 Hatchback done at Mazda of Greenfield. I appreciated them replacing a filter during my latest visit. I may be interested in trading in the 2023 for More

by afswain0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquis Robinson

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May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Your service department was the only Mazda dealer who could correctly diagnose the problem I was having with my CX-30 back in 2021. I’ve been coming back to you guys ever since! More

by tscheppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett, Anthony Rivera

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May 02, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Very professional, good service. Clean showroom. I like the free oil change and video of my car afterward. More

by STEITZKELYMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquavis Maddox

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May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I feel that maxwell has poor customer service skills and does not know much about mazda vehicles. Regardless about why I was there, I feel that he needs more training with dealing with customers and needs t More

by CARLYEMLB
Service Communication
Recommend Dealer
No
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May 05, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

May 05, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

May 01, 2025

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Employee Rating

I’ve been doing business with Russ Darrow Mazda for the last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding! More

by BHOUSE3423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Becker, Lindsey Porter, Shane Bode, Rod Winklepleck , Chauncey Lovett, Chauncey Lovett, Sone Phrakousonh, Anthony Rivera, Marquis Robinson

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May 01, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

Came in for an oil change and the technician must have checked the cabin filter and left grease all over my right passenger seat. It was not cleaned up and I was not happy. More

by BKUBINA
Recommend Dealer
No
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Apr 29, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

May 10, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Maxwell is great to work with. Made sure my vehicle and myself were taken care of during my service. More

by ALECH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Maxwell and service department did fantastic job. Maxwell provided me options to help resolve problem with my vechile. More

by DON THUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Very nice. Always willing to help. No pressure to get services done.nice and clean More

by CLAUDIA.DORANTES12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Anthony Rivera

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Apr 23, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

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