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Maximilian (Max) Hernandez
Maximilian (Max) Hernandez at Longo Toyota

Maximilian (Max) Hernandez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.9
54 Reviews

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

Associates Degree in Arts, General Technician

4.9

54 Reviews

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54 Reviews of Maximilian (Max) Hernandez

March 28, 2026

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Employee Rating

Longo bought a new sensor which fixed the problem of my rear hatch door button not working. I had to close the door manually. More

by jeanishii
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heecher Yoon, Agustin Jauregui

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Mar 30, 2026

Longo Toyota responded

We’re pleased the solution worked and that your rear hatch door is now operating properly. Your feedback helps us continue providing reliable service. Team Longo

January 06, 2026

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Employee Rating

Max Hernandez has been my service technician for a couple of service appointments and he’s flawless. He’s honest, conscientious, thorough and very efficient—-on a rainy Saturday I was in and out in less tha More

by JKUYEKAWA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Longo Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Max provided such outstanding service. His honesty, efficiency, and clear communication truly reflect the standards we strive for—rain or shine! We’ll be sure to pass along your kind words to Max. Thank you for trusting us with your service needs; providing peace of mind to our customers is always our top priority. Team Longo

December 03, 2025

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Employee Rating

Just left Longo Toyota and wow—what an incredible experience! Max took great care of me from start to finish. If you’re looking for top-notch service, he’s your guy. More

by VIP101
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Luis Del Solar

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Dec 03, 2025

Longo Toyota responded

Wow—your review made our day! We’re thrilled to hear you had an incredible experience with us. Max will be over the moon to know he’s officially ‘the guy’ for top-notch service! Thanks for choosing Longo Toyota, and we can’t wait to roll out the red carpet for you again! Thank you for your support and happy holidays!

November 27, 2025

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Waiting area is large and clean. Long line even with appointment, but line moved quickly. More

by Goosedad
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Longo Toyota responded

Thank you for taking the time to share your feedback! We’re glad to hear you found our waiting area large and clean. We appreciate your patience with the line, and we’re happy to know it moved quickly for you. Your experience matters to us, and we hope to serve you even more efficiently during your next visit. Thank you for choosing Longo Toyota!

November 18, 2025

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I like coming to this dealership, the staff and employees are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting More

by doritd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Longo Toyota responded

Thank you so much for sharing your experience with us! We truly appreciate you taking the time to post. It’s great to hear that our team has been polite and helpful during your visits, and that our waiting area gives you a comfortable space to get work done. We’re grateful for your continued trust in Longo Toyota and look forward to serving you again. Happy Holidays

November 06, 2025

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Max is the best service guy there He goes beyond the service that is needed More

by tifklao
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Longo Toyota responded

Thank you for the shoutout and we're humbled to be your servicing dealer - Team Longo

September 14, 2025

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Good experience everyone was very helpful and nice to talk to service department explain everything they were going to do on the car More

by Ralphy0707
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Longo Toyota responded

We’re pleased to hear you had a good experience with our service department. It’s important to us that everything is clearly explained and that our team remains helpful and approachable throughout your visit. Team Longo

August 11, 2025

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Service agent Max Hernandez was very helpful and nice. Waiting period was faster than usual More

by ev3rytim3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Longo Toyota responded

Thank you for sharing your experience! We're glad to hear that Max Hernandez provided helpful and friendly service, and that your wait time was shorter than expected. We always aim to make your visit as efficient and pleasant as possible - Team Longo

August 02, 2025

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Max had a positive, willing to assist attitude. He answered my questions and took care of me. More

by SC23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Longo Toyota responded

We’re glad to hear that Max provided you with helpful and attentive service. It's great to know he was able to answer your questions and assist you throughout the process. We appreciate you taking the time to share your experience. Team Longo

July 26, 2025

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Employee Rating

My first time to have service done at Longo Toyota and I was very satisfied with the prompt and courteous service provided by Max the service writer. My vehicle was serviced promptly with a short wait. More

by Nengski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Longo Toyota responded

Thank you for sharing your experience with us! We're happy to hear that your first visit to Longo Toyota went smoothly and that Max provided prompt and courteous service. It’s great to know your vehicle was taken care of efficiently

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