Matthew Roy
Matthew Roy at Acura of Berlin

Matthew Roy

Cashier/Appointment Coordinator

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.7
62 Reviews
4.7

62 Reviews

Write a Review

62 Reviews of Matthew Roy

September 22, 2025

Dealership Rating
Employee Rating

Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car More

by Scottrell2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

September 02, 2025

Dealership Rating
Employee Rating

Very friendly, Keith was on top of his game. Would definitely come back for service More

by tblasz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 28, 2025

Dealership Rating
Employee Rating

Customer service manager Matthew was outstanding, he was able to get me service ASAP thanks More

by MIKEISCHEAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 18, 2025

Dealership Rating
Employee Rating

Great friendly service, very helpful and told me everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees More

by VITOS1666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

August 16, 2025

Dealership Rating
Employee Rating

My service experience was excellent. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. More

by MEFARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

August 01, 2025

Dealership Rating
Employee Rating

Fantastic service from absolutely the best team, both in sales and service! I will always go back to Acura of Berlin for servicing my vehicles and any future purchases as well. More

by AGORE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

August 01, 2025

Dealership Rating
Employee Rating

My experience with Acura of Berlin was very professional and the service department met all of my expectations. More

by Tjohnson5568
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Aug 01, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

July 26, 2025

Dealership Rating
Employee Rating

This dealership is amazing- i stay because of years of history with Keith Davis. Honest, dependable, fair, on time. A win for car servicing More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Brian Roush

Jul 26, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

July 18, 2025

Dealership Rating
Employee Rating

Received exceptional customer service. Staff is friendly, knowledgeable, informative and efficient, consistently! Experienced no problems. More

by DWRIGHT110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush , Making sure this is the Matthew at check out. He’s great.

Jul 18, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 12, 2025

Dealership Rating
Employee Rating

Excellent attitude and service. Everyone in the dealership attentive. Any questions you have they are willing to help you out. My favorite dealership Acura of Berlin turnpike. More

by clydeshelton1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

1
...

Dealership Inventory (177 Vehicles)

used 2023 Acura Integra car, priced at $26,388
2023 Acura Integra
used
Red exterior
CVT
FWD
used 2023 Acura Integra car, priced at $26,058
2023 Acura Integra
used
Red exterior
CVT
FWD
used 2023 Acura RDX car, priced at $38,988
2023 Acura RDX
used
White exterior
10-Speed Automatic
AWD
used 2024 Honda Civic car, priced at $25,734
2024 Honda Civic
used
Blue exterior
CVT
FWD
new 2025 Acura ADX car
2025 Acura ADX
new
White exterior
CVT
AWD
new 2025 Acura ADX car
2025 Acura ADX
new
N/A exterior
CVT
AWD