Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
224 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.6

224 Reviews

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224 Reviews of Matthew Melino

August 15, 2025

Dealership Rating
Employee Rating

I've been going to them for years. Wonderful staff to work with. Will keep going there for service More

by marybateman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 14, 2025

Dealership Rating
Employee Rating

I was at the dealership and waited 3 hours to get 1 tire replaced and then was overcharged by $100. 6 months ago another dealership, which is not too far from this one, only charged me $292 before tax for t More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 17, 2025

Zrlrandall responded

I responded to that email address 6 days ago from a google review I left and have heard nothing since.

August 10, 2025

Dealership Rating
Employee Rating

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t More

by PLILLY11250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Matt Chevier, Alexandra S., Eric Finnefrock, John Nagle, Yadiel Martinez , I don’t remember Mike J or Quoc H. But I am sure they are great also!!!

Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2025

Dealership Rating
Employee Rating

Today the visit was prompt and the appointment was timely. Very much appreciate getting a free inspection. More

by melindalemieux17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2025

Dealership Rating
Employee Rating

Very good service. The service person was very helpful and friendly. Service completed very timely manner More

by JPUDUSSERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2025

Dealership Rating
Employee Rating

My service was great I was kept up to date at all times and I was More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Vision Hyundai Henrietta Rochester responded

Great to have you back with us again!

August 01, 2025

Dealership Rating
Employee Rating

The service department was easy to work with from making an appointment to the actual service. They were quick and did an amazing job. More

by pantinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 31, 2025

Dealership Rating
Employee Rating

The service department is outstanding they communicate with you and explain why they recommend service. More

by KERRYUPSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2025

Dealership Rating
Employee Rating

I look forward to when construction is complete. Other than that, it was a nice place. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2025

Dealership Rating
Employee Rating

I'm a Hyundai customer for the rest of my life because of them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ More

by ROBERT.CUMMINGS1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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