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Matthew Melino

Overview Reviews (263) Inventory (292)

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Matthew Melino

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6

263 Reviews

Overview Reviews (263) Inventory (292)

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English

4.6

263 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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263 Reviews of Matthew Melino

November 05, 2025

Dealership Rating

Employee Rating

Very thorough, friendly service. Tylor Barnhart and Matt Melino are knowledgible, helpful and always offer excellent customer service. Tylor Barnhart and Matt Melino are knowledgible, helpful and always offer excellent customer service. More

by jmanko55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Nov 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 04, 2025

Dealership Rating

Employee Rating

Great experience Great experience and I would recommend all my friends to come and have their vehicle serviced. You are the best guys. all my friends to come and have their vehicle serviced. You are the best guys. More

by melissabeasley60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Nov 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2025

Dealership Rating

Employee Rating

I have bought 5 vehicles and love the staff! The service guys are great as well as the sales staff The service guys are great as well as the sales staff More

by MIC2224

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier

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Nov 04, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 31, 2025

Dealership Rating

Employee Rating

9;00 appointment, at 10 two new tires needed. At two pm still not done while I waited. Matthew took $30 off bill. Very frustrating At two pm still not done while I waited. Matthew took $30 off bill. Very frustrating More

by gemorrc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 31, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2025

Dealership Rating

Employee Rating

Very satisfied with the team at Vision Hyundai. I received new tires and they are performing very well. The team did a good job communicating any issues and made sure I was comfortable in the waiti I received new tires and they are performing very well. The team did a good job communicating any issues and made sure I was comfortable in the waiting room. Matt at the service desk and Mike in the parts department were especially helpful. More

by gmaierpt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike J.

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Oct 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 29, 2025

Dealership Rating

Employee Rating

Excellent service! The people I worked with kept me informed and were friendly and knowledgeable. Thank you! The people I worked with kept me informed and were friendly and knowledgeable. Thank you! More

by DAWNYOUMANS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Oct 29, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 27, 2025

Dealership Rating

Employee Rating

Always quick and convenient. Will never go to Dave's shop at the Webster vision again. Will never go to Dave's shop at the Webster vision again. More

by SB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2025

Dealership Rating

Employee Rating

It's a good thing the service was quick, because the forever reconstruction of the dealership makes for a very uncomfortable wait. And then there is the bougie outhouse. forever reconstruction of the dealership makes for a very uncomfortable wait. And then there is the bougie outhouse. More

by cburritt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt Chevier, Alexandra S.

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Oct 23, 2025 -

Vision Hyundai Henrietta Rochester responded

October 22, 2025

Dealership Rating

Employee Rating

Excellent Very good dealership with Coustomer Mathew Melino is very good to deal with the Coustomer . He is excellent worker Melino is very good to deal with the Coustomer . He is excellent worker More

by rkuriyan08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Melino

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Oct 23, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 20, 2025

Dealership Rating

Employee Rating

Matt was a gem with which to work: accommodating, FRIENDLYand efficient Above and beyond service! FRIENDLYand efficient Above and beyond service! More

by ClimateFred

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Quoc H.

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Oct 20, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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