Matthew Gallegos
Matthew Gallegos at Autostar Subaru of Silverthorne

Matthew Gallegos

Service Advisor

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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4.4
20 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

25 yrs, 8 mos

4.4

20 Reviews

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20 Reviews of Matthew Gallegos

August 03, 2025

Dealership Rating
Employee Rating

I bought a Subaru here in part because your service folks are so knowledgeable & nice. More

by gkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kelliher , Alec W Thompson

Aug 05, 2025

Autostar Subaru of Silverthorne responded

gkirkland, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 02, 2025

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Employee Rating

Friendly service. They didn’t try to upsell me on anything which I really appreciate. I came for the service I needed and they gave me exactly that. It’s probably been More

by Kyle Hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genesis Ramirez

Aug 05, 2025

Autostar Subaru of Silverthorne responded

Kyle, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 31, 2025

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Employee Rating

Me wife and I worked with Dan on the purchase of our new Crosstrek just over a year ago. Dan was so helpful, friendly and honest. What a gem. I feel like he has so much intregrity and is a genuinely hone More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dan Blaise , Matt Marr

Jul 31, 2025

Autostar Subaru of Silverthorne responded

Rick, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

July 31, 2025

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Dishonest and terrible service. Do not go here , they do not take care of locals . You would be better off driving to Denver. They take advantage of people and are stereotypical use More

by mbrunetto5413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2025

Autostar Subaru of Silverthorne responded

mbrunetto5413, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

July 25, 2025

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Employee Rating

Service was great this time, first time I came in for service, they didn't have part, wasted trip More

by maryhoffius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Autostar Subaru of Silverthorne responded

Mary, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

July 16, 2025

Dealership Rating
Employee Rating

Someone scheduled my appointment on Saturday, I drove 45+ minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very s More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 16, 2025

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The staff was polite and helpful, but . .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the More

by NGDRELLES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

June 12, 2025

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I was given excellent service. Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me in More

by LLWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Axel Harder

Jun 13, 2025

Autostar Subaru of Silverthorne responded

LLWRIGHT, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 26, 2025

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Employee Rating

They fixed our problems and answer ed all of our questions. The visit took longer than expected but resolved all questions. More

by JBHARDEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Autostar Subaru of Silverthorne responded

JBHARDEE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 17, 2025

Dealership Rating
Employee Rating

Welcoming and worked to be sure I was taken care of. Even loaned me a car so I could attend a work meeting. More

by matableman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Axel Harder

May 19, 2025

Autostar Subaru of Silverthorne responded

matableman, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

1

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