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Matt Valila

Overview Reviews (167) Inventory (608)

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Matt Valila

Product Specialist

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.8

167 Reviews

Overview Reviews (167) Inventory (608)

4.8

167 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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167 Reviews of Matt Valila

July 29, 2025

Dealership Rating

Employee Rating

I was low balled on trade in and deceived about tags use car max always car max always More

by jillsemail03

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jeremy Agee, Adam Dolin, Michael Dillenburg

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July 24, 2025

Dealership Rating

Employee Rating

Very professional business. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. More

by Redprissy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Nick Minner, Tim Pinder, Sergey Yu

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Jul 29, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We are glad to hear Matt provided you with the service you deserve. Thank you for trusting us with your automotive needs!

June 29, 2025

Dealership Rating

Employee Rating

Extremely pushy only worried about the sale and deceptive about numbers. Don't buy there. about numbers. Don't buy there. More

by jillsemail03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jeremy Agee, Phyllis Gibbons, Adam Dolin, Michael Dillenburg

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Jun 30, 2025 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264.

Jul 14, 2025 -

jillsemail03 responded

This entire situation has been extremely disappointing. Some of the issues were my fault but not worth buying a car from Jenkins. MIKE was extremely pushy and not honest so i DO NOT recommend him or you may wind up in the same situation i found myself in. I bought my car in June but my tags expire in December. They should of been 2 years but They tried to tell me the tag follow the person...BUT my previous car was registered in Delaware...so another scam another lie. I asked to be asked to be reimbursed but to no avail. Never again. I FULLY DO NOT RECOMMEND MIKE OR JENKINS HYUNDAI

June 20, 2025

Dealership Rating

Employee Rating

Wonderful buying experience. Carolyn makes it very easy and is concerned that you get what will work for you at a price you are comfortable with. Matt makes sure everything is bu Carolyn makes it very easy and is concerned that you get what will work for you at a price you are comfortable with. Matt makes sure everything is buttoned up. Great team. More

by DOUG.OCAT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carolyn Davis, Jeremy Agee

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Jun 23, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are glad to hear Carolyn and Matt provided you with the service you deserve. Thank you for trusting us with your automotive needs!

June 07, 2025

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Employee Rating

Was a pleasure working with these people, very professional friendly and easy to work with professional friendly and easy to work with More

by mjbassoff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Minner, Garrett Reynolds

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Jun 09, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are happy to know that our friendly and knowledgeable Sales Team and Finance Department provided you with an excellent car-buying experience. We pride ourselves on delivering nothing but the best customer service. If there is anything else that we can help you with, please reach out to us!

May 08, 2025

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Employee Rating

Friendly staff, quality vehicles, efficient service, clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful aft clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful after-sales support, trustworthy reputation, flexible scheduling. Need better attention to a thorough cleaning in detail shop. More

by MICHELLECOENE6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky DeLeon, Timmy Phillips

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May 08, 2025 -

Jenkins Hyundai of Ocala responded

We appreciate your feedback on our service and facilities at Jenkins Hyundai of Ocala. We will definitely take note to improve the attention in our detail shop and ensure a better experience. Thank you for choosing us.

April 30, 2025

Dealership Rating

Employee Rating

My first experience was better than the last. I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I add I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I added an extended warranty and the term jumps to 84 months and interest rate of 5.9. I was given an ultimatum and that was the wrong thing to say... More

by MARKFECIURA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nico Estrada-Avila, Nick Minner

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May 06, 2025 -

Jenkins Hyundai of Ocala responded

I am truly sorry to hear about your experience. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I will be reaching out to you Wednesday with more information. Thank you for your patience and you will be hearing from me tomorrow!

April 28, 2025

Dealership Rating

Employee Rating

Awesome guy helped me and my whole family buy new vehicles Best ever 5star timmy vehicles Best ever 5star timmy More

by Cheflindooooo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Haley Valila, Adam Dolin, Timmy Phillips, Tim Pinder

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Apr 30, 2025 -

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

April 21, 2025

Dealership Rating

Employee Rating

The whole time I was there was good experience, special treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. More

by HORSE.123

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, George Franqui, Ismael Rivera

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Apr 30, 2025 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We will be sharing your feedback with our team. Enjoy your new vehicle!

April 05, 2025

Dealership Rating

Employee Rating

Tyler and Matt were exceptionally helpful. Randy was nice and got us started in the right direction. No pressure sale. We love the car. The dealership was extremely clean. We recommend thi Randy was nice and got us started in the right direction. No pressure sale. We love the car. The dealership was extremely clean. We recommend this dealership. More

by JEHOWARD328

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Clagett , Randy Marker

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Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

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