

29 Reviews
Write a ReviewDealership Experience
3 yrs, 1 mo
Languages Spoken
English
29 Reviews of Matt Trujillo
August 01, 2025
This is our fifth Hyundai from the great staff at Seattle Hyundai. Awesome customer service from the owner, Jim Walen down to every person we talked to. Hyundai. Awesome customer service from the owner, Jim Walen down to every person we talked to. More
Other Employees Tagged: Ryan Walen, Rachel Walen
July 31, 2025
Super awesome and helpful people, Kacy and Rachel were amazing and kind! I test drove an ioniq 5 stress free, and buying it went quick! amazing and kind! I test drove an ioniq 5 stress free, and buying it went quick! More
Other Employees Tagged: Rachel Walen , Kacy
July 30, 2025
We recently purchased a vehicle from Hyundai of Seattle and had a mostly positive experience. The buying process went smoothly, and both Rachel and Terran were friendly, professional, and easy to work with and had a mostly positive experience. The buying process went smoothly, and both Rachel and Terran were friendly, professional, and easy to work with. They made the process feel low-pressure and efficient, which we really appreciated. The only issue we encountered was with the title registration paperwork. We were told a FedEx envelope would be sent, but despite multiple follow-ups, we never received it. That part of the process could have been handled better. Overall, we’re happy with our purchase and the service we received, and would still recommend Hyundai of Seattle—with a note to double-check follow-through on post-sale paperwork. More
Other Employees Tagged: Rachel Walen , Terran
July 28, 2025
Extremely unprofessional experience. I've never dealt with a dealership like this before. I had concerns about a car I recently purchased and reached out multiple times—via email, phone I've never dealt with a dealership like this before. I had concerns about a car I recently purchased and reached out multiple times—via email, phone calls, and even in-person visits—but received no meaningful response. To make matters worse, when I was able to speak with Matt, he hung up on me while I was explaining the issue. This level of customer service is unacceptable and deeply disappointing. More
Other Employees Tagged: David Granger
July 17, 2025
We dealt with Logan and couldn’t be happier with the results. He was polite, attentive and answered all our questions. I really love my new car and the buying experience at this dealership was much bet results. He was polite, attentive and answered all our questions. I really love my new car and the buying experience at this dealership was much better than I expected. More
Other Employees Tagged: Logan
June 27, 2025
Sales people had little knowledge about the car they were selling . They misrepresented the car’s ability to be charged with home Tesla chargers and did not initially tell us about the free charger promotio selling . They misrepresented the car’s ability to be charged with home Tesla chargers and did not initially tell us about the free charger promotion. More