Very pleasant people to work with.
All of the employees are very knowledgeable. I would recommend them.
All of the employees are very knowledgeable. I would recommend them.
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by j.don.reeder
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our team at James Wood Chevrolet Buick GMC Decatur. Our employees strive to provide knowledgeable and friendly service, and your recommendation means a lot to us. We look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Wonderful place to shop.
Friendly staff. Great inventory. Comfortable facility. Great prices. No dealer ad ons.
Friendly staff. Great inventory. Comfortable facility. Great prices. No dealer ad ons.
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by abelden0917
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff, great inventory, and comfortable facility at James Wood Chevrolet Buick GMC Decatur. We're glad you found our prices appealing and that you enjoyed your experience with us. We hope to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We live in Wise County, Texas.
James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm
James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service department are outstanding, dependable and trustworthy. We will continue doing business, only with James Wood Motors in Decatur, Texas. We highly recommend you do business with them!
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by robcox15
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much! I'm happy to hear you've been a loyal customer since 2007 and that our Sales and Service departments have consistently met your expectations. Your trust and support for James Wood Chevrolet Buick GMC Decatur mean a lot to us. We look forward to serving you again in the future and appreciate your high recommendation.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
We only shop James Wood.
Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six.
Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six.
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by mmccoy276
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our sales, service, and collision center teams at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you with your sixth vehicle purchase! Don't hesitate to reach out to us when you're ready.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
As always, James Woods delivers.
Regardless of your buying a new vehicle or getting your vehicle serviced.
Regardless of your buying a new vehicle or getting your vehicle serviced.
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by croger1998
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bob Miller
, Krystal Gipson
Mar 29, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Roger! I truly appreciate your support and are thrilled to hear that James Wood Chevrolet Buick GMC Decatur consistently meets your expectations, whether you're buying a new vehicle or getting service. I look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
James Wood Body Shop provided excellent service,
delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficie
delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficiently. However, they do charge an additional fee for credit card transactions, which is something to keep in mind when making payments. Overall, their workmanship and customer service make them a reliable choice for auto body repairs.
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by pinal
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review! We're glad to hear that you appreciated the high-quality repairs and professional service provided by our team at James Wood Chevrolet Buick GMC Decatur. Your feedback regarding the credit card transaction fee is important, and we'll ensure it is shared with our management. We're here to assist you with any future needs, and we look forward to seeing you again soon!
Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com
Honesty, Integrity, Credibility describes my personal
interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important
interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership!
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by robcox15
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2007. It's wonderful to hear that our commitment to honesty, integrity, and quality service across all departments has made such a positive impact on your experience. We look forward to continuing to provide you with dependable service and hope to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew Ward did an excellent job making the trade-in/new
purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days
purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days after purchase and it was pulling teeth to get dealership management to agree to take care of the vehicle. It took a couple months to get a loaner but they did make it right in the end. Not sure if I'd purchase another vehicle in Decatur but enjoying the one I have now for hopefully a long time.
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by branabargar
Feb 23, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to share your experience with us. I'm pleased to hear that you found the trade-in and new purchase process at James Wood Chevrolet Buick GMC Decatur to be transparent and streamlined. However, I recognize the challenges you faced with the factory paint defects and the time it took to address the issue. Your feedback is important to me, and I appreciate your patience throughout the process. If you ever decide to explore another vehicle in the future, I would be more than happy to assist you. Enjoy your new truck!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
good people What Others Say
GREAT customer service!
The Service Department was very helpful, but still takes toolong.
The Service Department was very helpful, but still takes toolong.
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by JSEEJAS
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback! I'm glad to hear that you experienced great customer service from our Service Department at James Wood Chevrolet Buick GMC Decatur. I appreciate your patience and your feedback regarding the duration of the service, and I will continue to work on improving our efficiency. I hope to see you again soon!
Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com
The sales and finance team were friendly and
knowledgeable. I was happy with the purchase.
knowledgeable. I was happy with the purchase.
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by newhouseb
Verified Customer
Verified Customer
Jan 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our sales and finance team at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to me, and I'm glad you're happy with your purchase. I look forward to seeing you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com