Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
317 Reviews
4.5

317 Reviews

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317 Reviews of Matt Johnson

March 31, 2026

Dealership Rating
Employee Rating

Staff is consistent with giving me excellent service. Courtius, receptive, and professional from the person who greets me to the end of my service. More

by lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Del Toyota responded

Thank you for your wonderful review, Lorraine! We’re thrilled to hear that you consistently receive excellent service at Del Toyota. Our team takes pride in being courteous, receptive, and professional throughout your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Del Toyota Team

March 28, 2026

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Employee Rating

They were unclear about the loan—and, above all, about the interest rate—leaving me feeling completely scammed. Whenever I asked to see different vans, they always came up with an excuse, and whenever I a More

by IVERNOMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: ALEXANDER CONA

Mar 29, 2026

Del Toyota responded

Thank you for sharing your experience, Iver. We understand that the loan process and vehicle condition left you feeling frustrated. At Del Toyota, we aim to provide clear information on financing and ensure vehicles are properly prepared for delivery. Your feedback helps us review how we communicate loan details and inspect vehicles before purchase. Please feel free to reach out to us directly if you’d like to discuss this further. We are committed to supporting customers with accurate information and thorough service. Sincerely, Del Toyota Team

March 27, 2026

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Employee Rating

Good in service. Labour charge is more for changing bulbs.. If labour charge is less for small items then it will be a good service center in my point of view. More

by bsenthilraja
Recommend Dealer
Yes
Mar 28, 2026

Del Toyota responded

Thank you for your feedback, Senthilraja! Your comments about our service and labor charges are greatly appreciated, and your perspective will help us continue improving at Del Toyota. If you have any further questions or concerns, please don’t hesitate to reach out. We look forward to welcoming you back soon! Sincerely, Del Toyota Team

March 09, 2026

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scheduling is difficult as I scheduled online and then received an appointment call. Also unsure about what the service is meant to entail. More

by WILLIAM.J.SIMMLER-JR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Del Toyota responded

Thank you for your feedback, William. We understand that scheduling can sometimes be challenging, and we appreciate you bringing this to our attention. Our team strives to provide clear information about our services at Del Toyota, and we encourage you to contact us directly so we can discuss your concerns further. Your experience is important to us, and we are here to help. Sincerely, Del Toyota Team

March 07, 2026

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Es muy bueno siento confianza de todo siempre confiaré gracias por dar un excelente servicio More

by jarageovanny57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Del Toyota responded

¡Muchas gracias por tu reseña, Geovanny! Nos complace saber que te sentiste seguro y satisfecho con el servicio que recibiste en Del Toyota. Agradecemos tu confianza y esperamos volver a atenderte pronto. ¡Gracias por elegirnos! Atentamente, Del Toyota Team

February 26, 2026

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Employee Rating

A good experience all services were performed as requested done in a timely manner, no pressure to complete extra repairs that will need to be done. More

by pmccardell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Del Toyota responded

Thank you for your positive feedback! We're happy to hear you had a good experience at Del Toyota and that our team provided timely service without any pressure. We appreciate you taking the time to share your thoughts and look forward to seeing you again for your future service needs. Sincerely, Del Toyota Team

February 19, 2026

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Employee Rating

Dropped off car for an 8:00 a. m. appointment. They didn’t start working on it till 9:06 a.m.. As usual i wait for car be completed. They should be more time conscience. Otherwise v More

by martinkelly0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Del Toyota responded

Thank you for sharing your experience with us, Martin. We appreciate your feedback regarding the timing of your appointment and understand your concerns. It's great to hear that you were otherwise satisfied with Del Toyota. Our team strives to improve our service efficiency and hopes to provide you with an even better experience during your next visit. If you have any further concerns, please feel free to reach out to us. Sincerely, Del Toyota Team

February 09, 2026

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Employee Rating

There very curious. THEY helped me a few times without an appointment. Also the dealership, makes you feel at home. And the building itself, is beautiful. More

by MAZZONI.JJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Del Toyota was able to assist you without an appointment and that you felt at home during your visit. We take pride in our dealership's atmosphere, and we're glad you appreciated it. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

January 31, 2026

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Employee Rating

Outstanding sales staff, bought two RAVs at a great price. Professional and courteous service operation, particularly the ToyotaCare maintenance included with the last purchase of a premium hybrid in 2 More

by ED.KWEDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Weiss , Aidan Eisenhart

Feb 01, 2026

Del Toyota responded

Thank you for your wonderful review, Ed! We're glad to hear that you had an outstanding experience with our sales staff and that you found great deals on your RAVs. It's fantastic to know that you appreciate the professional service and ToyotaCare maintenance included with your new premium hybrid. We truly value your recommendation and look forward to assisting you with any future vehicle purchases at Del Toyota. Enjoy your rides! Sincerely, Del Toyota Team

January 19, 2026

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Employee Rating

Always courteous, efficient, and easy to schedule my vehicle's service. Nice waiting area for vehicle owners More

by LSS46157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Del Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about our courteous and efficient service at Del Toyota. It's great to hear that you enjoyed our waiting area while your vehicle was being serviced. We look forward to seeing you again for your next service! Sincerely, Del Toyota Team

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