Matt Jensen | Page 17

Very helpful! Keith was very helpful through out the buying process, starting from test drive all the way till delivery. On the day of delivery he took time to expl Keith was very helpful through out the buying process, starting from test drive all the way till delivery. On the day of delivery he took time to explain all the new features of the vehicle. A good example of his wonderful customer service would be when I visited the dealership for the 30day service, he was still helpful and answered a few questions I had. Ben helped us get the lowest possible interest rate he could possibly get. Matt who is the general manager leads by example by providing wonderful customer service. Over all we would say was a great experience. More

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LX Purchase Matt, Chris and Kenny were great to work with. Ordered the LX in March, had it by Memorial Day (from Japan to Rockford). This has always been a fant Matt, Chris and Kenny were great to work with. Ordered the LX in March, had it by Memorial Day (from Japan to Rockford). This has always been a fantasy to have this vehicle and Matt made it happen for us. Look forward to owning the LX for many years and purchasing a GS in 5 years. More

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Fast, easy transaction I leased a 2013 Lexus ES 350 for three years and last week I signed another three year lease for a 2016 Lexus ES 350. Lexus of Rockford is a very pro I leased a 2013 Lexus ES 350 for three years and last week I signed another three year lease for a 2016 Lexus ES 350. Lexus of Rockford is a very professional organization and I trust them 100%. I dealt with Chris Beto, a top notch salesman. I am extremely pleased with my new car and the manner in which I was treated at this dealership. Thank you. More

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A Wonderful Experience We came in to look at a new model SUV (NX), but we discovered that it was smaller than we expected. Our options were to go home and re-think what we We came in to look at a new model SUV (NX), but we discovered that it was smaller than we expected. Our options were to go home and re-think what we wanted to do, or begin looking at the RX-350. We worked with Steve Anderson, and he was very patient and applied NO PRESSURE. In the end, we ended up purchasing a 2016 RX-350. We traded in an ES-350 (2007), and we were given a fair trade-in price. Everyone in the showroom was courteous and helpful. We look forward to trading in our second Lexus vehicle when the time comes to up-grade. We paid cash for our purchase, but Dan Clapper was helpful in facilitating the paying of our Wisconsin sales tax, so we would not have to deal with that red-tape when we returned home. More

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Purchase of my NX200T A special big thanks to Steve Anderson for his honesty, knowledge, and professionalism in helping me with my purchase of a NX200T. Steve was so very A special big thanks to Steve Anderson for his honesty, knowledge, and professionalism in helping me with my purchase of a NX200T. Steve was so very helpful in making my car purchasing experience less stressful. Steve stayed within the price range I gave him. He gave me the utmost respect and no high-pressure. Thanks, also, Steve for your kindness extended and patience when going over all the technology in the NX with me. I absolutely appreciate all your effort put forth in this transaction! I would also like to commend the "Lexus team" for displaying such great team work! More

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Lovin my RX 350 I previously owned a 2001 RX 300 and was coming to the realization that she was going to have to be replaced. Came in and was immediately set up with I previously owned a 2001 RX 300 and was coming to the realization that she was going to have to be replaced. Came in and was immediately set up with a RX 350 to test drive. What a tease! 2 days later I'm ordering my very own RX 350. The guys at Lexus work as a team and are very knowledgeable, from pricing and leasing to what the car can do-there isn't anything the 350 cannot do though. I was very comfortable dealing with everyone. Big shout out to Randy Alex and Chris Beto. They were so helpful, kind and generous with their time. Chris reassured me that any questions about my car to not hesitate coming in, calling, email, text that they would be there for support. Big THANKS to you guys. I'm very happy with the whole process and even with my old 2001 they treated me with utmost respect. Kim Gaffney More

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New Car Purchase We have purchased many new Lexus vehicles from Lexus of Rockford. My sales consultant Mike Sartino is very good at what he does and always follows up. We have purchased many new Lexus vehicles from Lexus of Rockford. My sales consultant Mike Sartino is very good at what he does and always follows up. He is very professional and goes above our expectations. I must say that Lexus of Rockford is very friendly from Mary at the front desk who is always smiling & calls you by name. In addition Matt Jensen the GM & Jeff-Service are really great to deal with. Our newest purchase is the newly re-designed 2016 RX 350-Lexus hit a home run what a great vehicle.... Thanks Doug More

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Thank You, Wonderful Dealership.... This is the Third new vehicle,(Rx330 & 2- ES350 Ultra Luxury) I have purchased at Lexus of Rockford. My sales consultant Chris Beto is a top notch pr This is the Third new vehicle,(Rx330 & 2- ES350 Ultra Luxury) I have purchased at Lexus of Rockford. My sales consultant Chris Beto is a top notch professional. His professionalism and knowledge is the best in his field. I cannot say enough about him. I must say that this facility is very friendly and the service department is excellent. I am very pleased with everyone I dealt with and am very pleased that I am part of the Lexus family. Thank so much.. Ps. Thank you Chris for being so patient. Eloise More

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awesome experience! We just purchased a Lexus LX570 from Anderson Toyota and Lexus of Rockford. Chris and Matt were great to work with. They were always available to he We just purchased a Lexus LX570 from Anderson Toyota and Lexus of Rockford. Chris and Matt were great to work with. They were always available to help with questions and multiple test drives! When it came time to purchase they had everything complete and ready when we arrived! The whole process took less than 20 minutes! They have also been great at helping us understand all the amazing options available on this vehicle. It's a great car and we would highly recommend Lexus of Rockford! More

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New jeep purchase. Excellent service! Totalled my car. Came in to find a replacement. Matt J and Ben B were outstanding. Everyone in the market for a new or used car should come see these Totalled my car. Came in to find a replacement. Matt J and Ben B were outstanding. Everyone in the market for a new or used car should come see these two gentlemen. More

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