Matt Halliwell | Page 7

They did a good job looking to find the issue with my vehicle. They did well vehicle. They did well More

by vmarotto99 Verified Customer Verified Customer

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Very disappointed with the service. My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just 2.5 years old, so it should have been eligible for warranty coverage. However, the dealership claimed that the car had been in an accident and therefore denied the warranty, even though there is no evidence of any accident and I have never been in one with this vehicle. Despite speaking with multiple managers, they still refused to cover the repairs under warranty. I ended up selling the car within a few days and will never recommend Ford to friends or family. The customer service was terrible, and they made unfounded assumptions just to avoid honoring the warranty. More

by Shafiur Rahman Verified Customer Verified Customer

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I have bought all my cars and trucks at Wayne Ford since 1988 and will continue. 1988 and will continue. More

by MACH7S Verified Customer Verified Customer

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polite service advisors and rast action timely manners ire have experienced every time good job guys ty ire have experienced every time good job guys ty More

by royal edition motors emil Verified Customer Verified Customer

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The service is perfect always. Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back a Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back always polite and professional More

by Cardiaceiko1 Verified Customer Verified Customer

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Great service! ! Awesome service Advisor Matt. Kept me informed throughout my service on my F150. Definitely will continue my service with Wayne Ford ! Awesome service Advisor Matt. Kept me informed throughout my service on my F150. Definitely will continue my service with Wayne Ford More

by davidmorales7376 Verified Customer Verified Customer

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Always great service there and a warm welcome when you arrive comfortable waiting area and good coffee arrive comfortable waiting area and good coffee More

by BELLAP123 Verified Customer Verified Customer

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Everyone that I dealt with was very knowledgeable and listen to my needs and my problems of my car. listen to my needs and my problems of my car. More

by jfnkrn1026 Verified Customer Verified Customer

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I’ve been going to Wayne ford for a short time now and they’ve been great every time. After the dealership where I bought my truck told me to “park different; they all leak” due to a moonroof leak, I trie they’ve been great every time. After the dealership where I bought my truck told me to “park different; they all leak” due to a moonroof leak, I tried Wayne Ford. They checked and found a manufacturing defect. After waiting for parts that were back ordered (not Wayne Ford’s fault) they fixed it quicker than they estimated. They had the whole cab of my truck apart to do the repair and it was all put together like new…no squeaks or rattles. I will be bringing both my vehicles to Wayne Ford from now on. I’ll probably be buying my next vehicle from them due to this positive experience. And I recommend you do the same. More

by Rfrey1 Verified Customer Verified Customer

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This ford dealership is unwilling to help me with a lock recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on t recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on to say that I would never buy a another vehicle from this dealership again. More

by rprp07110 Verified Customer Verified Customer

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