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Matt Demers
Matt Demers at Herb Chambers INFINITI of Westborough

Matt Demers

Service Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

4.9
219 Reviews
4.9

219 Reviews

Write a Review

219 Reviews of Matt Demers

September 30, 2025

Dealership Rating
Employee Rating

Sami, Kevin and Don have been a pleasure to deal with. Sami really knows the cars inside and out and Don made the financing very easy and painless. More

by Bubba0865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bloomingdale, Max Elentukh, Sami Zakhary, Rachel Augusto

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Oct 01, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're thrilled to hear Sami, Kevin & Don made your experience here at Herb Chambers INFINITI of Westborough a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future. Enjoy your new vehicle!

Sep 30, 2025

Bubba0865 responded

Sami Zakhary exceeded all of my expectations and was a real pleasure to work with. We are pumped with our new vehicle.

July 17, 2025

Dealership Rating
Employee Rating

Always a great service experience. Able to take me quickly, keep me updated. And so helpful to get a loaner car More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 18, 2025

Herb Chambers INFINITI of Westborough responded

Cheryl, thank you for sharing your positive review of Herb Chambers INFINITI of Westborough! We appreciate your business and are happy to hear that our team always takes great care of you. See you next time!

July 13, 2025

Dealership Rating
Employee Rating

Amazing experience! They are awesome in many ways! Made us a priority and really made us feel like we were the only client. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco, Max Elentukh, Boulis Ferris

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Jul 14, 2025

Herb Chambers INFINITI of Westborough responded

Hi Chris, thank you for sharing your review of our team at Herb Chambers INFINITI of Westborough! We look forward to serving you again! Safe travels!

July 13, 2025

Dealership Rating
Employee Rating

There was a short wait time. The service was professional and they explained the process. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Herb Chambers INFINITI of Westborough responded

Hi Carlos, we're glad your visit was smooth and professional, with everything clearly explained at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

July 04, 2025

Dealership Rating
Employee Rating

Ferdy Franco is the best Infiniti advisor I had in 25 years with Infiniti. He provides excellent customer care and he has great knowledge of the products More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Hi Park! We are thrilled to hear that you can depend on Ferdy for knowledgeable and attentive assistance! Hern Chambers INFINITI of Westborough is grateful for your loyal business, and we look forward to your next visit.

July 04, 2025

Dealership Rating
Employee Rating

Excellent service department. Ferdy Franco is the best Infiniti advisor I met in my 25 years with Infiniti More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Ferdy and the team! We appreciate your business and we look forward to seeing you next time at Herb Chambers INFINITI of Westborough. Have a great day!

June 26, 2025

Dealership Rating
Employee Rating

I always have great service and prompt help at this dealership each time I visit More

by Sarah.tomkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

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Jun 27, 2025

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate you trusting us with your service needs and look forward to seeing you next time!

June 13, 2025

Dealership Rating
Employee Rating

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough More

by Oleg K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Jeff Bloomingdale, Ferdy Franco, Max Elentukh

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Jun 16, 2025

Herb Chambers INFINITI of Westborough responded

Oleg, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with friendly and efficient service. Thank you for your kind words!

May 20, 2025

Dealership Rating
Employee Rating

The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer More

by bihlaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

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May 20, 2025

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had a seamless visit here at Herb Chambers INFINITI of Westborough. Our team is committed to providing efficient and timely service, so it's great to know we met your expectations!

May 09, 2025

Dealership Rating
Employee Rating

Customer Service is the best. Ferdy takes detailed care in taking care of everything. Takes great personal care More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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May 12, 2025

Herb Chambers INFINITI of Westborough responded

Mike, it's wonderful to hear that Ferdy provided such attentive service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to seeing you next time!

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