Matt Chevier
Matt Chevier at Vision Hyundai Henrietta Rochester

Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.7
197 Reviews
4.7

197 Reviews

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197 Reviews of Matt Chevier

July 30, 2025

Dealership Rating
Employee Rating

I look forward to when construction is complete. Other than that, it was a nice place. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2025

Dealership Rating
Employee Rating

I'm a Hyundai customer for the rest of my life because of them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ More

by ROBERT.CUMMINGS1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2025

Dealership Rating
Employee Rating

Eric was great to work with and made sure I received all the trim packages I desired. He presented my offer to manager and I was granted the deal. I got to know the sales manager and the service manager More

by TJWERNER2020
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino , Michelle at the customer service desk

Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 26, 2025

Dealership Rating
Employee Rating

Efficient check-in friendly techs timely updates my service at vision Hyundai ran like clockwork More

by atomant1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 25, 2025

Dealership Rating
Employee Rating

Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment More

by Rufflemj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 10, 2025

Dealership Rating
Employee Rating

Customer service second to none. I had my service done within a half hour like it was said very pleasant environment, even under construction. More

by MMATTICE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 10, 2025

Dealership Rating
Employee Rating

Good service notified with video and estimate. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. More

by rruta1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

July 09, 2025

Dealership Rating
Employee Rating

Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More

by MFREY002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 09, 2025

Dealership Rating
Employee Rating

Should go over all pricing options when dropping off a car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service directo More

by LAVGREEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 30, 2025

Dealership Rating
Employee Rating

They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful More

by jlpkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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