Marty Garcia

I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. More

Report | Print

Hello, I had a wonderful experience my salesperson was John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is outstanding. More

by JASISQ03 Verified Customer Verified Customer

Report | Print

Billy Bonner, Justin Watts, finance, and Andrew Kemp were outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance requests. After 10+ years and 6+ units, Niello is my only stop when replacing my vehicles. Gary Carroll remains a friend to this day. He was my original sales representative. More

by RTINNEYTSSI Verified Customer Verified Customer

Report | Print

Creed and Curtis did a great job at Neillo BMW. They were easy to connect with and pleasant to work with. . They were easy to connect with and pleasant to work with. . More

by DSPT Verified Customer Verified Customer

Report | Print

Hi there I’m happy with the service Ivan was friendly and very reachable when had a question. Also Ali was very nice during the test drive as well as Ivan Thanks guys for helping in the process of the lease. very reachable when had a question. Also Ali was very nice during the test drive as well as Ivan Thanks guys for helping in the process of the lease. More

Report | Print

Had a good experience and I'm enjoying my (used but new for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the best deal I could get including financing, warranty and extra ding-dent protection for my vehicle. Great guys to work with! :) I did have some concerns about a few fault codes on the car I purchased. Unfortunately, management never addressed my concerns, even after I sent multiple emails inquiring about it. However.... HUGE shout out to the shop foreman~! (cool tats and great guy!) He was able to immediately help me with my concerns. He verified the existing codes were miscommunications in the cars computer due to the vehicle's battery being disconnected multiple times. He did all that in about 10mins. I'm extremely grateful for his help. More

by KVNLLOYD Verified Customer Verified Customer

Report | Print

Quick to get answers about the maintenance recall and worked hard to deliver the car to Nevada on time. worked hard to deliver the car to Nevada on time. More

by DAGFINN.GANGSAAS Verified Customer Verified Customer

Report | Print

Creed was very accommodating to my goals, budget, and limited time away from work. Once we found a car, he executed the lease in record time. I have always had the best service from sales and services at limited time away from work. Once we found a car, he executed the lease in record time. I have always had the best service from sales and services at Niello and will definitely seek out Creed first when my lease comes due in a few years! More

by WENDY.GAMBOA Verified Customer Verified Customer

Report | Print

Was able to make my purchase online and save myself the trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car of my dreams!! They even drove it to my house and picked up my trade the next day! More

by MICHAELI408 Verified Customer Verified Customer

Report | Print

Ali has been great to work with. This is our first leased vehicle and he explained everything well. This is our first leased vehicle and he explained everything well. More

Report | Print