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Martin Trevino
Martin Trevino at Norm Reeves Hyundai of Irving

Martin Trevino

Sales Manager

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Martin Trevino

October 04, 2025

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Employee Rating

Employees are great to work with. Service has been excellent and completed on a timely basis. More

by mikeryles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob

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Oct 06, 2025

Norm Reeves Hyundai of Irving responded

Smooth service with a friendly team? Sounds like a perfect pit stop! Jacob and the crew will be thrilled to know their efforts made a difference. Thanks for letting us keep your car in top form!

September 30, 2025

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Employee Rating

The technician I worked with was super nice and professional, but they were trying to replace parts of my car without even looking at them. After inspecting my car they told me my front brake pads More

by srshafley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 01, 2025

Norm Reeves Hyundai of Irving responded

Hello, thank you for sharing your experience. We're glad to hear the technician was friendly and professional, but we can understand how the situation with your brake pads left you feeling frustrated. We take feedback like this seriously and would appreciate the opportunity to review what happened and ensure that your concerns are addressed. Please reach out to our Service Manager, Kenneth Demarest, at Kenneth.demarest@normreeves.com. Thank you.

September 05, 2025

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Listened to our request and offered only they type of vehicle we were looking for without any pressure. More

by SONIA.VAUGHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 08, 2025

Norm Reeves Hyundai of Irving responded

Sonia, we aim to be matchmakers, so we’re glad Martin hit the mark. Hearing you left with only the vehicle you actually wanted makes our day. Whenever you're ready for your next switch, we'll be here with the options.

September 05, 2025

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Employee Rating

This was the best experience buying a car we have ever had! Would refer anyone to yall. More

by moford88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Kenny Pham, Zubair Ali , Lou Margetis

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Sep 08, 2025

Norm Reeves Hyundai of Irving responded

Amazing! Hearing “best experience” makes the whole team beam. We appreciate you trusting us enough to recommend friends and family. That’s the highest praise. If anyone you send wants the VIP treatment, we’ll show them why you were impressed.

September 02, 2025

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Employee Rating

Very friendly and very professional. If the need ever arises I will use them again More

by techmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Kenny Pham, Zubair Ali , Jennifer Stapleton

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Sep 02, 2025

Norm Reeves Hyundai of Irving responded

Hi there, we're happy to hear that our team has earned your trust! We aim to deliver the type of service that keeps customers coming back. If you need anything else, just let us know! Thank you.

August 15, 2025

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Employee Rating

This is a reliable service center. I just don't know what happened this last time. When I had my horn fixed and find myself without a horn again a few months out. More

by chanaus911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Kenny Pham, Zubair Ali , Jennifer Stapleton, Jesse lopez

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Aug 18, 2025

Norm Reeves Hyundai of Irving responded

Our team understands your frustration, and we'd like to speak with you further about your experience at our service center. Please reach out to Ken Demarest, Service Manager, at Kenneth.demarest@normreeves.com whenever you have a moment.

July 12, 2025

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Employee Rating

Doyle provided exceptional care in helping my wife and I purchase a new car for our growing family More

by Eric Collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Kenny Pham, Zubair Ali , Jennifer Stapleton

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Jul 14, 2025

Norm Reeves Hyundai of Irving responded

We appreciate you sharing your experience, Eric! Doyle and the team love helping growing families find the perfect car. Congratulations, and happy driving!

June 29, 2025

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Employee Rating

From the moment I arrived the staff made the process easy and pleasant. Even after I had to bring my car back the next day, Natalie set it all up for me. More

by ljlortscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven? Or Bryan the 1st time. Plus the sweet gal that helped me with my rental. Sully the second time.

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Jun 30, 2025

Norm Reeves Hyundai of Irving responded

Hey there! Natalie was happy to help out, and she'll be super grateful for the 5-star nod. It was our pleasure to take care of your car during your time of need. Please let us know if there's anything else you require. Thank you!

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