Marshall Blakeslee
Marshall Blakeslee at Destination Kia

Marshall Blakeslee

Service Advisor

Destination Kia

760 Central Avenue
Albany, NY 12206

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4.3
1,729 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

American Sign Language American Sign Language

English English

4.3

1,729 Reviews

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1729 Reviews of Marshall Blakeslee

July 27, 2025

Dealership Rating
Employee Rating

Professional and thorough,Marshall and other staff were helpful in providing information on service needed and offered help involving Kia offers. More

by Sdomb2jr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 26, 2025

Dealership Rating
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The worst experience I have had with a dealership. Bought my 2019 Certified Pre-Owned Kia Forte from Destination Kia in 2022 and have extended warranty 10/100,000. My car overheated on 6/21/25 and had More

by ear0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I called Marshall’s Service manager during this ordeal and he didn’t have the courtesy to even call me back.

July 25, 2025

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HOW TO FAIL in customer service, aka my experience with DESTINATION KIA, Albany NY (don't even get me going on Matthews Kia, also a trainwreck).   Also note, I work for myself and if I ran my business lik More

by Lisa W
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Other "service managers" did not return calls or call back: Dominique, Jim

July 11, 2025

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Unmatched “old school” professionalism and integrity paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impress More

by Dr. Rob B.
Sales Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

Destination Kia responded

Thank you for recognizing our team's dedication. We truly appreciate your trust and are delighted to hear you felt valued throughout your experience. We look forward to serving you again in the future!

July 10, 2025

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Employee Rating

I found the staff to be very courteous and helpful. Their patience at checkout was exceptional. More

by Edie
Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Alex Wilson

Jul 22, 2025

Destination Kia responded

Thank you for your kind words. We're glad our team was helpful and courteous during this process. Thank you for your kind words. We're glad our staff's courtesy and patience made your checkout experience positive. We appreciate your feedback and look forward to assisting you again in the future.

July 03, 2025

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Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm More

by Kawadsbp36
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jim Almindo

Jul 22, 2025

Destination Kia responded

We apologize for your frustration and would like to discuss this situation further with you. At your earliest convenience, please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com. Thank you

June 25, 2025

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My appointment was for my EV, warrantied work. They offered to complete an almost $800 brake job which I didn’t approve and took it to a local mechanic More

by Kia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Alex Wilson

Jul 22, 2025

Destination Kia responded

We apologize for any confusion regarding the brake work. We strive to ensure all services are approved before proceeding and regret any inconvenience caused. Please contact us directly so we can address your concerns and clarify the situation.

June 18, 2025

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Employee Rating

Having to bring my car in for service has become a nightmare. Only had my car for just over a year and it has been in service twice now in the last 4 months. The first time they had it for 4 weeks bec More

by tyler_taylor06
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Almindo , Brandon

Jul 23, 2025

Destination Kia responded

We sincerely apologize for the repeated inconvenience caused by your recent experiences. Our goal is to provide efficient and reliable service. We appreciate your feedback and would like to address your concerns directly. Please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com at your earliest convenience so we can resolve this matter promptly and restore your confidence in our dealership.

April 30, 2025

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Employee Rating

Service experience was good; salesman was easy to work with, and financing process was easy. More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Rousseau, Alexander Batko

May 05, 2025

Destination Kia responded

Thank you for your positive feedback! We’re thrilled to hear that you had a good service experience and found our salesman easy to work with. It’s great to know that the financing process was smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!

April 11, 2025

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Employee Rating

I had my inspection & maintenance done on 4/10/25, everyone was so very accomidating & nice. Wait was a little long, 2 hours but I left with a smile More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Anthony Donato, Alex Wilson

Apr 21, 2025

Destination Kia responded

Thank you for your review! We're so glad to hear that our team was accommodating and nice during your service experience. We appreciate your patience with the wait time, and we're glad you left with a smile. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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