Marri Stokes

What started as a nightmare turned into a beautiful new beginning. I was in Austin with my teenage daughter for a nursing camp at UT. I didn’t come to buy a new car—it wasn’t even on my radar. But on Th beginning. I was in Austin with my teenage daughter for a nursing camp at UT. I didn’t come to buy a new car—it wasn’t even on my radar. But on Thursday, June 12, a warning light came on in my Expedition. By the time I pulled into Leif Johnson Ford’s service center, the entire vehicle went haywire. I was three hours from home, without my husband, and emotionally unraveling while trying to figure out what to do. As I stood next to my broken-down SUV, gathering my things for the rental car, I was approached by the service manager, John Teller. He didn’t start by talking about the car—he focused on me. His kindness and empathy in that moment meant more than I can say. While talking with the rental agent, Daniel, I mentioned my interest in Broncos. Not only did he put me in a Bronco as my rental, but he took the time to walk me through all the features and how to use them. That’s when I met Thomas Almaraz from sales. I’ll be honest—I didn’t want to deal with a salesperson. I was vulnerable, overwhelmed, and unsure if I was ready to make a decision. But Thomas was everything a car salesperson should be. He listened more than he talked, he wasn’t pushy, and he respected my situation. He showed me exactly what I wanted to see without pressure or sales tactics. I did shop around, even traveling an hour away to another dealership. But after that experience—and some of the stereotypical “sleazy salesman” behavior—I knew Leif Johnson was different. The next day, we learned my Expedition was beyond repair. That night, I drove home with plans to return to Austin Saturday morning. Before I left, Thomas asked me to text him when we made it home safely. That was the moment I knew—this wasn’t just a dealership, and Thomas wasn’t just a salesman. I told my husband, “When we get there, Thomas will call our daughter by name without us even saying it.” And he did. He remembered every detail I shared when I was a blubbering mess. That kind of attention and care can’t be faked. Thomas worked hard to get us the best trade value and made the buying process easy. Ryan in financing was wonderful—he got us great rates and helped us choose the right add-ons. As we wrapped up and loaded up on Bronco merch, Amanda, the GM, came over and introduced herself. I’ve bought several cars in my life and never once met a GM—let alone one who made me feel like family. From start to finish, Leif Johnson Ford treated us with compassion, respect, and care. They turned a stressful, unexpected situation into a moment of joy and connection I’ll never forget. As I drove away in my brand new Bronco, I looked over and saw Thomas taking a video of us leaving and I teared up. Thank you, Thomas, for being the calm in my storm, and thank you to everyone at Leif Johnson Ford for turning chaos into comfort. You’ve earned customers for life—and Thomas, you’ve earned a friendship that will last just as long. More

by Ashley Romagus Verified Customer Verified Customer

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excellent experience again repeat customer will be back thank you wesley and thomas very friendly thank you wesley and thomas very friendly More

by GOTXTZT Verified Customer Verified Customer

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Loved their concern for best deal for me to buy the F250 truck diseal 4x4 truck diseal 4x4 More

by MARKENGLAND4031 Verified Customer Verified Customer

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Fantastic team! ! Outstanding in every way. My dealings were from another city and the entire team did a great job and made me feel super comfortable throughout. ! Outstanding in every way. My dealings were from another city and the entire team did a great job and made me feel super comfortable throughout. Car was delivered as promised and was exactly as expected. They work as a team and all members make you feel special throughout the process!! Highly recommend the entire team and will do lots of business with them if given the opportunity. More

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Best People. Best culture. Leif Johnson Ford. STILL THE LEADER!!! Love seeing friendly faces that have been there forever (decades). Gordon, Flecian, Darrell, Best culture. Leif Johnson Ford. STILL THE LEADER!!! Love seeing friendly faces that have been there forever (decades). Gordon, Flecian, Darrell, Hopper, TomBob, Marri. And the "new" crew (a little fewer decades under their belt.) They just all treat you like family (family that you actually love!) More

by SMILLER195 Verified Customer Verified Customer

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Tom Bobb and Gordon Lambert made everything easy. Miqueias Braganca helped me get the deal I needed. Ryan Fisher explained all of the warranty and maintenance options in plain language. Miqueias Braganca helped me get the deal I needed. Ryan Fisher explained all of the warranty and maintenance options in plain language. More

by WESLEYSTATON Verified Customer Verified Customer

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The salesman was great and the service was great finance also And I highly recommend my friends to come to Leif Johnson 🚙 also And I highly recommend my friends to come to Leif Johnson 🚙 More

by dhiggs0826 Verified Customer Verified Customer

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The absolute best customer experience I’ve ever had in buying an automobile! AA Ron knew his products, the available inventory and most importantly my Wife’s name when she arrived!! When I arrived home wi buying an automobile! AA Ron knew his products, the available inventory and most importantly my Wife’s name when she arrived!! When I arrived home with the vehicle my son said “Dad I’m going to buy my first car from Leif Johnson!” He’s 14 and recognized the amazing experience his parents had at Leif Johnson Ford!! Or should I say Leif Johnson & Porter Ford???? More

by MIKE.BUCKLEY00 Verified Customer Verified Customer

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The best experience I have ever had at a car dealership. I would highly recommend to any one looking for a solid car dealer I would highly recommend to any one looking for a solid car dealer More

by UVALDERANCHES Verified Customer Verified Customer

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