Mark Wilburn

Mark and his team always provide thorough and timely service and great communication from beginning to end. service and great communication from beginning to end. More

by JMOORE3024 Verified Customer Verified Customer

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Mark and the staff are great! They keep me informed about what my car needs without pressuring me to do work that I am not ready to do yet. I can trust them to do the work right. They keep me informed about what my car needs without pressuring me to do work that I am not ready to do yet. I can trust them to do the work right. More

by THERESAMKNIGHT Verified Customer Verified Customer

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I arrived just before my appointment time and Jacob greeted me by my name. My service was completed within 30 minutes. Mark and Jacob provide the best customer service experience every visit. Informati greeted me by my name. My service was completed within 30 minutes. Mark and Jacob provide the best customer service experience every visit. Information is always provided if needed and/or when I ask questions. Thank you Randy Marion Subaru! More

by david.lawrence1969 Verified Customer Verified Customer

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The Service department, especially Mark and Jessica are always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales s always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales side is also very customer service driven and is quick to say hello and make the customer is being cared for in every way. More

by ALLENL.HOFFER Verified Customer Verified Customer

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Honest, dependable, trustworthy, good prices, timely, welcoming, great atmosphere, the best advisor “Mark Wilburn”, great welcoming, great atmosphere, the best advisor “Mark Wilburn”, great More

by mamchlt Verified Customer Verified Customer

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We are traveling needed an oil change and tire rotation…. took us right in with no appointments and was out in an hour! Even gave me discount being a loyalty member! Everyone was so nice and friendly even th took us right in with no appointments and was out in an hour! Even gave me discount being a loyalty member! Everyone was so nice and friendly even the Manager Neeley talked at great length with us! Nice, clean, great coffee choices lobby! Almost bought a new Subaru while we were there! Great team More

by ANGELBEACHBABE Verified Customer Verified Customer

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I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the cost and how long it would take to fix things. Plus, she got me a loaner car right away. I’d definitely recommend them! More

by RISHI23289 Verified Customer Verified Customer

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Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will be my go to for everything. More

by elishallovejoy Verified Customer Verified Customer

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As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More

by SANDYROBINSON32 Verified Customer Verified Customer

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Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32 Verified Customer Verified Customer

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