Mark Muhihu
Mark Muhihu at Serra Nissan

Mark Muhihu

Sales Professional

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4 Reviews
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4 Reviews

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4 Reviews of Mark Muhihu

July 18, 2025

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Employee Rating

They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wond More

by bcave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Serra Nissan responded

Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!

July 10, 2025

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Employee Rating

Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and More

by janayriles
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Ashley Meeks

Jul 10, 2025

Serra Nissan responded

Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.

Jul 10, 2025

janayriles responded

Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.

May 16, 2025

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Employee Rating

Sold me a car that they new had problems and didn't even tell me about .. the trunk want open.. hasn't since I got the car.. tried to take it back up to dealership to try to get them to fix it the week afte More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 26, 2025

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It was overall a great experience. Everyone was very welcoming and veery helpful. I would recommend to friends. More

by brittanyabiddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dragon Zheng

Mar 27, 2025

Serra Nissan responded

Thank you so much for your great review, and congratulations on your new car! We want to thank you for the pleasure of your time and your business with us here at Serra Nissan, and we hope that we can continue to serve you for any of your future vehicle needs!

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