Mark M

We bought Ford Explorer from Mark Wilson Guelph. Excellent customer service and good reasonable price for the vehicle. Excellent customer service and good reasonable price for the vehicle. More

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Huge selection, awesome dealer, Tyler is wonderful. Manager is accommodating, phenomenal service, business manager Melanie is sweet and knows what she’s doing. Overall Exemplary customer service. Manager is accommodating, phenomenal service, business manager Melanie is sweet and knows what she’s doing. Overall Exemplary customer service. More

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Joe was a very nice person to talk to but when he sold me my car on Feb 3rd 2023 he left and went on vacation and ensured me he would pass on my sales agreement to one of his colleges. The car was due to be my car on Feb 3rd 2023 he left and went on vacation and ensured me he would pass on my sales agreement to one of his colleges. The car was due to be deliver on Feb 10 with issues and when I called on the status of the vehicle, nobody could tell me if anything had been taking care of , terrible customer service. Will not recommend and will not purchase another car there. More

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Update . .. Had the car for 2 days and the check engine light is now on... This is a 2019 with less than 40k km's on it with a "clean" Carfax report. I am e .. Had the car for 2 days and the check engine light is now on... This is a 2019 with less than 40k km's on it with a "clean" Carfax report. I am extremely happy with my purchase with a but. *Tyler, my sale rep, was to responsive and straight forward to the point of having all the numbers talk done before I even saw the vehicle. *Iwona, in finance, was kind and honest and genuinely listened to my needs and offered coverage for that without feeling upsold. *The one aspect that I found disappointing was that there were some discrepancies in what was advertised vs. what feature were actually on the vehicle. Specific examples being, the car was advertised to come with Navigation, a 900 dollar upgrade, which was explained to me as being simply the apple car play and android auto function, which is a standard feature. The biggest was that the vehicle was advertised with the AMG style package, a 1500 dollar upgrade, where it did not contain it. So overall the sales people were fantastic, though the whole process was let down by being misled in the advertising for said vehicle. I am still very happy with my vehicle and would recommend Mark Wilson's with the caveat of double checking that the features advertised are in fact offered. - Alex More

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There is a very large selection of cars where you can find what you want! find what you want! More

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Amazing customer service, super friendly. Marc was very flexible in terms of test drives. I had some issues with my insurance company when picking up my vehicle, but Wilson's management were Marc was very flexible in terms of test drives. I had some issues with my insurance company when picking up my vehicle, but Wilson's management were able to step in and make things right. I would recommend this dealership to my friends, and I will definitely come back for my next car purchase. More

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Great costumer service, awesome people to have worked. I have had the honour to have had marc as a my sales reps. I thank you guys so much for the patience, I would recommend this place to anyone who is t I have had the honour to have had marc as a my sales reps. I thank you guys so much for the patience, I would recommend this place to anyone who is trying to buy a car! Thank you so much, I can’t wait to have fun with my new Audi ! More

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Was the worst experience we've ever had. We've been so ripped off it's not funny. Recently received an email asking about trading it in for another one.. what a joke. I ended up paying over $31,000 for a ripped off it's not funny. Recently received an email asking about trading it in for another one.. what a joke. I ended up paying over $31,000 for a vehicle that was barely worth maybe what 12 13 at the most? Never again will I be ripped off by you. I know you don't give a crap and it's a big joke to you but I don't find it very funny as an injured veteran and I am sharing this experience. More

by carofleming Verified Customer Verified Customer

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Great dealership Had a problem with the car I bought and no longer had any confidence in it. Mark Wilson’s took it back and let me choose another car with no hesitati Had a problem with the car I bought and no longer had any confidence in it. Mark Wilson’s took it back and let me choose another car with no hesitation. Thank you Mark McMullen for all your help. I will definitely come back if I ever buy another used car. More

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Great Experience Very easy and highly transparent store to deal with. One of the best car buying experiences I have had, I would recommend my family and friends to vis Very easy and highly transparent store to deal with. One of the best car buying experiences I have had, I would recommend my family and friends to visit this dealer. More

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