Mark Lubrano
Mark Lubrano at Arlington Heights Buick GMC

Mark Lubrano

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Mark Lubrano

June 18, 2025

Dealership Rating
Employee Rating

Great service and attention. Would recommend to anyone very friendly staff and easy to work with and thorough. More

by Srtobias29
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Arlington Heights Buick GMC responded

We appreciate your kind words and recommendation. Our team at Arlington Heights Buick GMC is grateful for the support.

June 17, 2025

Dealership Rating
Employee Rating

Everyone that we dealt with was very knowledgeable and knew the vehicles inside and out. Very professional More

by cnmalo92
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Arlington Heights Buick GMC responded

We're glad our team could provide you with knowledgeable and professional service at Arlington Heights Buick GMC.

June 13, 2025

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Employee Rating

Persistent in Following Up to Make Sure I Found a Convenient Time to Schedule the Recall Fix. More

by peggy.katsulis
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Arlington Heights Buick GMC responded

Glad to hear our team at Arlington Heights Buick GMC could assist with the recall scheduling. Take care.

June 08, 2025

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Employee Rating

Mark provided expectational customer service. Mark and his team was able to get me in and out for a last minute oil change. More

by GARY.KSU
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Jun 20, 2025

Arlington Heights Buick GMC responded

We're glad to know our team could assist you with your oil change at Arlington Heights Buick GMC. Thank you for sharing your experience!

June 07, 2025

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I had a very rewarding experience dealing with Mark Lubrano. He went out of his way to help me correct my problem. He spent a great deal of time with me explaining everything that was going on and keep More

by dpkelly09
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

Arlington Heights Buick GMC responded

We're glad to hear you had a rewarding experience with our team at Arlington Heights Buick GMC. We're committed to keeping our customers well-informed and assisting them thoroughly.

June 03, 2025

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Employee Rating

Great service department. Very knowledgeable and helpful explaining things. Appointment was on time and relatively quick. More

by Bruce.selan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 05, 2025

Arlington Heights Buick GMC responded

Thank you for your feedback. We appreciate knowing that our service department met your needs at Arlington Heights Buick GMC.

May 30, 2025

Dealership Rating
Employee Rating

Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed. More

by wilksadAl
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Jun 20, 2025

Arlington Heights Buick GMC responded

Thank you for taking the time to leave a review for Arlington Heights Buick GMC. We appreciate your long-standing trust in a familiar face and are glad to know our Service Team continues to earn your confidence when it comes to your vehicle's care. If there's ever anything more we can do for you, please don't hesitate to reach out.

May 16, 2025

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Employee Rating

This dealership is awesome! The people treat you great. Will always recommend them to anyone. More

by Sac96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

May 17, 2025

Arlington Heights Buick GMC responded

Thank you for recommending Arlington Heights Buick GMC. Our team enjoys making sure our customers have a great experience.

May 13, 2025

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Employee Rating

We’re always pleased with Arlington Heights Buick GMC. Today Mark Lubrano was our service advisor. We have been helped by Mark several times in the past. He is friendly, knowledgeable, and goes above a More

by Gail
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Arlington Heights Buick GMC responded

We're grateful to have had the opportunity to help and glad you enjoyed working with our team at Arlington Heights Buick GMC. We hope you'll keep choosing us for your service needs.

April 26, 2025

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Employee Rating

Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

by tlarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with a great experience. Wishing you many enjoyable journeys ahead from all of us at Arlington Heights Buick GMC.

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