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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
130 Reviews
4.9

130 Reviews

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130 Reviews of Mark Johnson

August 09, 2025

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Employee Rating

I am always pleased with BMW of Owings Mills for their professionalism and outstanding customer service! More

by DAWNWELLSGOLDY
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Recommend Dealer
Yes
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Aug 10, 2025

BMW of Owings Mills responded

Thank you so much for your kind words, Dawn! We are thrilled to hear that you have consistently had positive experiences with the professionalism and customer service at BMW of Owings Mills. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 09, 2025

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Mark along with every facet of the service team are courteous and very professional. Keep up the excellent work! More

by CLEVELAND1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Aug 10, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Mark and our service team at BMW of Owings Mills. Your appreciation motivates us to keep delivering excellent service. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

August 09, 2025

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Ive been a customer at this dealership for 20 years and have always received excellent customer from the entire staff. Mark is an outstanding services provider. I highly recommend this dealership to everyo More

by jbyrdbyrdlady
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

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Aug 10, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty over the past 20 years and are thrilled to hear about your positive experiences at BMW of Owings Mills. It's fantastic to know that Mark has provided you with outstanding service. Your recommendation means a lot to us. We look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

August 08, 2025

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Clear communication and friendly service. Vehicle was ready when stated and faster than expected even after parts had to be ordered. More

by SHEILACARMINES
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Recommend Dealer
Yes
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Aug 08, 2025

BMW of Owings Mills responded

Sheila, thank you for your wonderful review! We truly appreciate your kind words about the clear communication and friendly service you received at BMW of Owings Mills. We're thrilled to hear that your vehicle was ready sooner than anticipated, even with parts being ordered. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 08, 2025

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Great service and customer service. Would recommend that others have their vehicle serviced at this BMW location. More

by MANAMIB13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

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Aug 08, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about the service and customer care at BMW of Owings Mills. We're glad to hear you had such a positive experience and appreciate your recommendation to others. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

August 08, 2025

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The Owings Mills service is top shelf they have always addressed very concern and take amazing care of my X6 More

by bmay09
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Aug 09, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We at BMW of Owings Mills are delighted to hear that our service team has consistently addressed your concerns and taken excellent care of your BMW X6. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 07, 2025

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I took my daughter's car there for a recall and everyone was extremely helpful and the recall was completed faster than a timely manner! More

by JIGSYWELD
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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Aug 08, 2025

BMW of Owings Mills responded

Thank you for your feedback! We're happy to hear that you found our team at BMW of Owings Mills extremely helpful and that the recall for your daughter's car was completed promptly. We appreciate you choosing us and look forward to serving you and your family again in the future. Sincerely, The Team at BMW of Owings Mills

August 06, 2025

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Mark and the crew always do a fantastic job meeting my vehicles needs. Pqt the Shop Foreman and Rob the Tech take good care of my cars. Congrats to Michelle on her recent promotion. More

by rbnwar
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Recommend Dealer
Yes
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Aug 06, 2025

BMW of Owings Mills responded

Thank you for your feedback! We truly appreciate your recognition of our team at BMW of Owings Mills. It's great to hear that they consistently meet your vehicle's needs. We look forward to seeing you again for your next service. Sincerely, The Team at BMW of Owings Mills

August 04, 2025

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It’s always a great experience visiting. Quick and professional at all times and no questions unanswered More

by dhenson00
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Recommend Dealer
Yes
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Aug 04, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We greatly appreciate your kind words about your experiences at BMW of Owings Mills. It’s our goal to provide quick and professional service while ensuring all your questions are answered. We look forward to your next visit! Sincerely, The Team at BMW of Owings Mills

August 02, 2025

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Always great working with Mark . always greets you with a smile , very professional and keeps you updated on service More

by cdreyn4
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Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

BMW of Owings Mills responded

Thank you for your kind words! We appreciate your feedback about working with Mark at BMW of Owings Mills. It's wonderful to hear that his professionalism and communication have made your experience positive. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

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