Mark Foster
Mark Foster at Greenway Kia West

Mark Foster

Service Director

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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3.9
34 Reviews
3.9

34 Reviews

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34 Reviews of Mark Foster

September 18, 2025

Dealership Rating
Employee Rating

They give you the stereotypical experience of an old time car salesman but with good cars. More

by dasque83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2025

Greenway Kia West responded

Hi dasque83, I’m sorry to hear that your experience felt stereotypical and did not meet your expectations, even though you liked the vehicles. That’s not the type of car-buying process we want our customers to have. I’d like the opportunity to speak with you directly and learn more about what happened so we can improve. Please contact me at anaslazaar@greenwayauto.com or by phone at your convenience. Respectfully, Anas Lazaar General Sales Manager Greenway Kia West

September 17, 2025

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Employee Rating

The wait time was horrible I made appointment for 11am did not get out of there until 4;30pm I was never informed or updated about the status of my vehicle after a few hours I had to go and ask what was g More

by SHAW1772
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Keiara Lluberes

Sep 19, 2025

Greenway Kia West responded

Hi Shaw1772, I’m very sorry for the long wait time and lack of communication during your recent service appointment. That is not the level of service or transparency we want for our customers, and I understand how frustrating that must have been. I’d like the chance to review your visit personally and work toward making this right. Please contact me directly at markfoster@greenwayauto.com or by phone at your convenience. Respectfully, Mark Foster Service Manager Greenway Kia West

September 13, 2025

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Employee Rating

This was the worst visit ever I was there from 10:30 am until 5pm when I was told 2 hours nobody ever came in the waiting room or contacted me about the progress of my vehicle I had to go and inquire mysel More

by SHAW1772
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keiara Lluberes

Sep 19, 2025

Greenway Kia West responded

Hi Shaw1772, I am very sorry to hear about the long wait time and lack of communication during your recent visit. The experience you described is not the standard of service or care that we want our customers to receive, and I understand your frustration. I would like to personally review your visit and work toward making this right. Please contact me directly at markfoster@greenwayauto.com or by phone at your convenience so we can discuss this further. Respectfully, Mark Foster Service Manager Greenway Kia West

September 10, 2025

Dealership Rating
Employee Rating

From appointment setup to finished repair was top notch treatment and service. Everyone was respectful and polite More

by mrrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Gault, Tony Nguyen

Sep 13, 2025

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that from scheduling your appointment through the completed repair, everything was smooth and respectful. Our team takes pride in delivering top-notch service, and your feedback means a lot. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 09, 2025

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Employee Rating

The greenway Kia on west colonial is awful. I wouldn’t recommend this dealership to anyone who trust the dealer to share accurate information. Because they don’t they hold your car and avoid y More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2025

Greenway Kia West responded

Lena, I’m very sorry to hear about the experience you’ve described and the frustration it caused. This is not the level of transparency or care we want our customers to feel. I would like the opportunity to review what happened with your vehicle history and address your concerns directly. Please reach out to me so we can discuss this further. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 30, 2025

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Employee Rating

Brian and the entire team at Greenway are amazing. They got me in and out in under two hours! More

by GRAY.DAWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi GRAY.DAWN0 — thank you for the 5-star review! We’re so glad Brian and the Greenway Kia West service team delivered an efficient visit and had you in and out in under two hours. At our Kia service center in Orlando, we’re committed to fast, reliable maintenance with clear communication every step of the way. We look forward to serving you again for future service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 22, 2025

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Employee Rating

I had an excellent experience, from the moment I arrive, the staff was welcoming professional and attentive. More

by luizveiga69
Recommend Dealer
Yes

Other Employees Tagged: Achraf Lazaar, Keiara Lluberes

Aug 25, 2025

Greenway Kia West responded

Luiz, thank you for sharing your experience. We’re glad our Kia service team made you feel welcome and provided professional, attentive care throughout your visit. We appreciate you choosing Greenway Kia West in Orlando for your service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 19, 2025

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Employee Rating

I am not at all satisfied with the service I received. The car had a battery problem and the mechanic reported it due to excessive use or with the car turned off. This diagnosis is completely unreasonable More

by adilson.abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Martins, Keiara Lluberes

Aug 25, 2025

Greenway Kia West responded

Adilson, I’m sorry to hear about your recent experience and the concerns with your battery diagnosis. That’s not the impression we want you to have. Please reach out to me directly at markfoster@greenwayauto.com so I can review this with our team and work toward a resolution. — Mark Foster, Service Manager

August 17, 2025

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Employee Rating

Everyone at greenway Kia is always nice and caring. They always make sure you’re taken care of when you bring your vehicle in for service. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Aug 25, 2025

Greenway Kia West responded

Digiannantonij, thank you for your kind words. We’re glad our Kia service team always provides caring support and makes sure you’re taken care of during each visit. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 15, 2025

Dealership Rating
Employee Rating

Greatest Service ever! Fast and reliable Service Center. Everyone is always super friendly and glad to help with any questions. Very good prices on any work that's need More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Greenway Kia West responded

Jerry, thank you for your kind words. We’re glad to hear our service team provided fast, reliable care and made your visit a positive one. We appreciate your trust and look forward to helping with your vehicle’s needs in the future. — Mark Foster, Service Manager | markfoster@greenwayauto.com

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