Mark Eustice | Page 10

Amazing customer service. Mark went above and beyond to work on our budget and specific needs. Mark has great knowledge and best customer service skills. This is my second car Mark went above and beyond to work on our budget and specific needs. Mark has great knowledge and best customer service skills. This is my second car from BMW of Freehold, and experience just gets better and better. Thank you to Mark and entire team for all help and assistance with our purchase. We are very satisfied. More

by AKANDELAKI Verified Customer Verified Customer

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My temporary plate expired today. I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with ex I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with expired inspection sticker. So far I was not able to drive my car due to that reason. The dealer is irresponsible. May be because I bought a used car dealer doesn’t care much. Very disappointed More

by RIKRIS8 Verified Customer Verified Customer

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This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all so courteous and pleasant. Mark went out of his way to make sure I was happy. Dan, of course., the perfect gentleman as always. Please pay them a visit, you will not be sorry. More

by LIZROSE13 Verified Customer Verified Customer

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I recently purchased a 2024 BMW 540Xi from BMW of Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealersh Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealerships. My salesperson, Orville, was particularly outstanding - enthusiastic and easy to converse with, making the whole process feel personal. What I appreciated most was the smooth and seamless process from ordering to delivery. The staff’s welcoming attitude made a significant difference, making me feel valued rather than a bother. A memorable moment was discovering that Orville and I have children with the same name, adding a unique personal touch to my experience. More

by FERDINAND VERLEY Verified Customer Verified Customer

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Every aspect was handled professionally and competently. The support staff was cheerful and helpful, even going out of their way. The support staff was cheerful and helpful, even going out of their way. More

by MARCHITTO61 Verified Customer Verified Customer

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The whole experience is simply the best. I have purchased several vehicles from the dealership and will keep going back I have purchased several vehicles from the dealership and will keep going back More

by JECKERT35 Verified Customer Verified Customer

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Excellent communication. Great service, very professional. Highly recommended. This was the fastest and easiest vehicle purchase I have experienced, even after changing the v Great service, very professional. Highly recommended. This was the fastest and easiest vehicle purchase I have experienced, even after changing the vehicle mid purchase. More

by ALEXANDERSEN.DARLENE Verified Customer Verified Customer

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Freehold BMW is a very friendly and most importantly not a snobby dealership. I felt welcome as soon as I walked in. We have worked with Mark to get 3 cars so far and have been very happy with the attenti a snobby dealership. I felt welcome as soon as I walked in. We have worked with Mark to get 3 cars so far and have been very happy with the attention and patience we received. He is an honest salesman and doesn't try to sell you on options you don't need or want. Mark is very informative and was able to answer any questions we had. He kept in touch with us during the entire build process and even delivered the vehicle to our house since time is short with 2 toddlers and a puppy. Can't recommend Mark enough. Thank you! More

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Better than Circle BMW by a mile. Drove 20 miles to deal with them. No haggling, but also no offensive uncharges. Rep actually knew about the car rather than some hot girl who pretend Drove 20 miles to deal with them. No haggling, but also no offensive uncharges. Rep actually knew about the car rather than some hot girl who pretended she knew the car had 4 wheels. Legit experience. More

by SCOTTGIANN Verified Customer Verified Customer

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I cannot express enough how outstanding my experience was working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual color Venetian Violet M3 showed up, he made sure it was everything I wanted. Throughout the entire process, Mark was attentive, patient, and incredibly professional. He went above and beyond to make sure every detail was taken care of, and he kept me informed every step of the way. Mark's dedication to customer satisfaction was evident, as he made certain I was completely satisfied with my decision. When it came to negotiating the price, Mark's expertise and negotiation skills shone through, resulting in a fantastic deal for the M3. He genuinely cared about providing value and ensuring I got the best possible price. Mark's exceptional service didn't stop with the purchase. He followed up after the sale to ensure that I was enjoying my new M3 and that everything was running smoothly. His post-sale support was a testament to his commitment to his customers' happiness. If you're considering buying a BMW, I wholeheartedly recommend working with Mark. His professionalism, enthusiasm, and personalized approach make him an outstanding sales representative. Thank you, Mark, for making my BMW M3 purchase an unforgettable and exceptional experience! More

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