Mark Escobar | Page 18

Always pleased with the service at Mercedes-Benz of the Woodlands and our service rep Mark Escobar. Woodlands and our service rep Mark Escobar. More

Report | Print

Excellent and quick service My advisor John is awesome and understanding the issues on my vehicle And resolved it. Thanks Krishna and understanding the issues on my vehicle And resolved it. Thanks Krishna More

Report | Print

Two men in the service department keep my husband and myself bringing our cars to the dealership for service even though mine is no longer under warranty. Mark Escobar and Danny. These two gentlemen tr myself bringing our cars to the dealership for service even though mine is no longer under warranty. Mark Escobar and Danny. These two gentlemen treat us like family every time and are very warm and welcoming. We get incredible service with quick turn around and no upsells. The prices are even comparable to independent shops in the area so why not go to these guys? More

Report | Print

The representative was very knowledgeable and kept me informed about the progress promptly. The service was excellent. informed about the progress promptly. The service was excellent. More

Report | Print

Just purchased my second SUV from MBOTW - the sales department is great, but it is the service department that keeps me coming back. Luis Osawa was patient and thorough as we explored which vehicle wa department is great, but it is the service department that keeps me coming back. Luis Osawa was patient and thorough as we explored which vehicle was right for us. David Gonzales helped walk me through the features of both my cars...really helpful and easy to follow. John did a great job making sure the final details on my car were taken car of and it was perfect when I picked it up. And Mark Escobar and the rest of the service department set the standard for customer service. Thank you MBOTW!!! More

Report | Print

Excellent services as always! Love working with this dealership. They always make my services experience enjoyable. Love working with this dealership. They always make my services experience enjoyable. More

Report | Print

Service advisor Mark Escobar did great job and help me to resolve the issues with my GL450, the technician that fix my car was absolutely professional. Thanks! resolve the issues with my GL450, the technician that fix my car was absolutely professional. Thanks! More

Report | Print

Both my wife and I take our vehicles to MB of the Woodlands, it is the only service department we trust to take care of our “Babies”. Fast, efficient, professional, what more could you ask for! Woodlands, it is the only service department we trust to take care of our “Babies”. Fast, efficient, professional, what more could you ask for! More

Report | Print

What an amazing experience having my vehicle serviced by your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my ca your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my car, not a Mercedes, your team afforded me the same courtesy as a Mercedes owner including a free loaner car; a Mercedes, while you were servicing mine. My car was in for general maintenance and a safety check. Amongst other general services needed to my car, I also needed 4 new tires and of course, a 4 wheel alignment. While reviewing your estimate, I checked your tire pricing against other local discount tire centers and found your pricing competitively comparable. This was surprising due to the fact that you are a High Line Mercedes Dealership in the heart of The Woodlands. I don't think most consumers realize that their local dealerships have become most competitive in this arena and that they can feel comfortable having their car services at the dealership level and leave with Piece of Mind knowing that their car received top notch service and that they have you, the dealership to back their services, 100% Guaranteed. Congratulations to you and your staff for making my experience one that I will talk about to my family, friends and total strangers I meet along the way. WELL DONE FRED AND TEAM. More

Report | Print

Mark did a great job of keeping me informed while my service was going on. service was going on. More

Report | Print