Mark Alvarez | Page 3

I waited four hours to get an oil change and tire rotation. And that was with am appointment. Ridiculous! I will not be returning for service. rotation. And that was with am appointment. Ridiculous! I will not be returning for service. More

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Lied to about several things! Financing was not as explained. Gift card promised to the referral source but never received Avoid this dealership!! explained. Gift card promised to the referral source but never received Avoid this dealership!! More

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Derrin Drago did a A1 job. He walked through the process explain what I needed done had my car ready in a timely matter 100% satisfied explain what I needed done had my car ready in a timely matter 100% satisfied More

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Grease hand prints on hood and out side and in side of door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. More

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I visited your service department twice, and received exceptional service. However, Mr. Dillon Cherena, was remarkable in quelling my concerns. Also, he allowed me access to his contact information shoul exceptional service. However, Mr. Dillon Cherena, was remarkable in quelling my concerns. Also, he allowed me access to his contact information should I need any further assistance. Therefore, I am a very happy customer. More

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it was a little to long waiting for my car, but over all the service was great. thank you Derrin Drago, you were very kind. the service was great. thank you Derrin Drago, you were very kind. More

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The service was good and they fixed the problem. I wish the staff wore masks consistently. Quite a few did not inside the dealership and I was a little uncomfortable with this. Especially with a city wid the staff wore masks consistently. Quite a few did not inside the dealership and I was a little uncomfortable with this. Especially with a city wide mandate. More

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I had a warning light come on and Arlington Toyota fix me up real quick. I was able to get back with no problems. Thanks up real quick. I was able to get back with no problems. Thanks More

by robinson_curt7 Verified Customer Verified Customer

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Everyone at Arlington Toyota was fantastic. I showed up just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. More

by scott.clearylaw Verified Customer Verified Customer

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They improved a lot the service specially because there are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty becau are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty because I argued with another but not to fight just because I was complaining, but the worst is that the supervisor came and without asking me what happened he defended his employee without investigating what happened even when another customer told him what happened. I never received an apology from them More

by dfj7528 Verified Customer Verified Customer

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