Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Maritza Hererra

March 31, 2026

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Employee Rating

Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh More

by nickhayworth
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. It’s wonderful to hear that our team’s approach has given you confidence in your vehicle care. We appreciate your trust and look forward to continuing to provide reliable service in the future.

March 31, 2026

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Very helpful and completed necessary work in a timely fashion. Appreciate the dedication to meet my high standards More

by KGATSHET
Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re pleased our team was able to handle your service efficiently while maintaining attention to detail. Your acknowledgment of their dedication means a lot, and we look forward to continuing to provide the level of care you expect.

March 30, 2026

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The service here is always extremely professional and I'm grateful for the consultants' kind help and informative communication. More

by 98JJES
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars. We’re glad our team could provide attentive guidance and clear information throughout your visit, and ensured you felt supported and well-informed. We look forward to continuing to deliver excellent service for you.

March 29, 2026

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The service staff are very helpful and responsive. They go out of their way to address any questions or concerns. I love the video inspection as it gives me a visual of parts of the car I never see. More

by ljracca
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. Our team strives to provide thorough support and ensure every visit is informative. It’s great to know that the tools we offer help you feel more confident about your vehicle. We'll be here to welcome you back in the future whenever you need us!

March 28, 2026

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Who came up with this requirement? The dealer has served us well since 2021. They admit to mistakes and take responsibility to make it right. More

by PLODDINGPOSSUM
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. Taking ownership and ensuring our customers feel supported is very important to us, and we appreciate your continued confidence in our dealership. We truly appreciate your trust and support!

March 27, 2026

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Maritza was Exceptional from start to finish. She was professional, efficient, and genuinely attentive—making the entire experience seamless and stress-free. It’s clear She takes pride in both h More

by WARZ0508
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 27, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re thrilled Maritza provided such high-level service and made sure your visit went by as smooth as possible. Your recommendation means a lot, and we look forward to assisting you and your vehicle again next time!

March 26, 2026

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I was hearing rattling noice on my dash, when I bought the vehicle in and staff was super friendly More

by shashank.polepalli
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience with us. We’re happy our team could make your visit positive and stress-free. We look forward to assisting you again whenever you need us.

March 24, 2026

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Nice environment and friendly staff. Service staff are knowledgeable and professional. I was impressed by their excellent work More

by minhu.ca
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Mar 24, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! It’s great to hear that the staff made a positive impression and that the service you received met your expectations. We appreciate your kind words and hope we can continue providing high-level service during your future visits!

March 22, 2026

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Convenient location. There is a clean, comfortable waiting area. They have good availability on appointments More

by bschneider20
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Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! Our team strives to make every visit efficient and convenient, and it’s great to know our scheduling services and environment met your needs. We look forward to welcoming you back soon!

March 21, 2026

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Employee Rating

Maritza Herrera was incredibly helpful and went above and beyond. She was flexible and accommodating and super nice about it! More

by ker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We strive to provide stress-free and transparent service during every visit, so we're glad to hear Maritza was able to deliver high-level service during your time here at Mazda of Elk Grove. We truly appreciate your support and business!

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