Marisa Balderaz | Page 13

The best car purchase EVER Dear Larry H. Miller Hyundai Peoria, Thank you so much for your professional handling of my recent used car purchase. Your through knowledge of the Dear Larry H. Miller Hyundai Peoria, Thank you so much for your professional handling of my recent used car purchase. Your through knowledge of the purchasing process was only exceeded by your personal willingness to make the experience a pleasant one. I know that we stayed in constant contact long after "regular" business hours on Friday night. I appreciate your willing to go the extra mile in aiding me with the purchase. The closing on Saturday morning was handled professionally and promptly by all those involved. I am enjoying the car and look forward to any future business dealing with you and Larry H. Miller Hyundai. Lastly, I will be recommending everyone I can to go see you all. More

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amazing my sales guy was great he was so nice and new what he was doing normally me and my husband don’t like going to the car dealership but with this guy it my sales guy was great he was so nice and new what he was doing normally me and my husband don’t like going to the car dealership but with this guy it was easy thank you so much More

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Amazing! Great service. Easy. I gave this rating because this dealership is quick, easy and has great service. I loved working with Marisa because she knew exactly what I needed. C I gave this rating because this dealership is quick, easy and has great service. I loved working with Marisa because she knew exactly what I needed. Considering I am just turning 16, I needed something easy, comfortable and safe to drive in. And she gave me just that. More

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Marisa is the best! Love that your dealership doesn't have commissioned salespeople. There was never any pressure to buy only to please. We were lucky enough to have Ma Love that your dealership doesn't have commissioned salespeople. There was never any pressure to buy only to please. We were lucky enough to have Marisa as our guide in this purchase. I would !!highly recommend her to any of my friends. We did have to wait for awhile for our Santa Fe but it was worth it. Thanks again !! More

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Marissa is the BEST Marissa is seriously my hero. She helped me get out of my old car while also educating me on the best plan for my situation. She so friendly and perso Marissa is seriously my hero. She helped me get out of my old car while also educating me on the best plan for my situation. She so friendly and personable that the process was so quick and easy. I was in and out in my new Jeep within about an hour and a half. I’m so grateful and feel so good in my new car. She made sure it looked perfect and even went with my to get it filled with gas before I took off. I honestly could have hung out with her for the rest of the day. such a sweetheart and knows what she’s doing! Someone give her a raise or a bonus because she’s definitely someone special. More

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Used car buying is not what it used to be! Used car buying is not what it used to be and we couldn’t be happier! Marissa was so knowledgeable and friendly. She won my very jaded cop of a husban Used car buying is not what it used to be and we couldn’t be happier! Marissa was so knowledgeable and friendly. She won my very jaded cop of a husband over pretty quick! This used car we bought was beautiful and fully loaded AND in our budget! Thank you to Marissa, Jeff and the entire team for a wonderful easy experience. It went so well that we will be back!! We will be customers for life! Great job Larry Miller! More

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Amazing! Marisa was so great with helping me find a car that I love! She made sure that I was taken care of throughout the entire experience. And she made purc Marisa was so great with helping me find a car that I love! She made sure that I was taken care of throughout the entire experience. And she made purchasing a car super easy! I would recommend her to everyone! :) More

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Saved by Robert My wife and i had a blow out and Robert came to our rescue.I have never done business with a dealership that goes above and beyond their duties.I abso My wife and i had a blow out and Robert came to our rescue.I have never done business with a dealership that goes above and beyond their duties.I absolutely love the crew there.I wished there was more i could do then just this review but i want everyone to know how amazing this dealership is and the best crew i have ever met.And not to mention Marisa and Robert!! I love them like my family.Thank you for all your hard work and dedication. More

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great experience from the second I walked into the door Had a great experience from the second I walked into the dealership as I was greeted promptly after having arranged for a test-drive via a very easy a Had a great experience from the second I walked into the dealership as I was greeted promptly after having arranged for a test-drive via a very easy and succinct online service of theirs. Sales person was extremely personable and applied no pressure as I made my own decision for myself about what I wanted for my next car. Being a very detail-oriented person, I commend him for being so patient with me as he did a great job fielding just about every question I could throw at him. Plus they truly do care after the sale because this dealerships sales person call and their customer relations manager did as well. Reassuring me they are there for me anytime I need them. Just had my first service experience and not only was everyone I met in the service department as friendly and helpful as possible, but the salesperson with whom I had worked came over after walking into the building to make sure everything was going alright and stuck with me for a bit while we got a few first-service-department-visit things sorted out. A ride from work to the dealership was arranged by them [on-time as planned] with very little coordination required, and my car was then ready on-time. Could not speak more highly of a dealership after having dealt with a few from past vehicles. More

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Watch Your Back To help build my daughter's credit score, we chose to co-sign a loan for her (my husband and I have impeccable credit scores in the 800's). After hour To help build my daughter's credit score, we chose to co-sign a loan for her (my husband and I have impeccable credit scores in the 800's). After hours of my daughter being put through the 'ringer' and paperwork, we finally agreed upon an interest rate that was high, but we understood since she was a first-time buyer. HOWEVER, when we went to sign the papers with Kyle Stevens, he had switched it and put ME as the 'buyer' of the car and my daughter as a co-signer!!! I called him on it and asked him to change it and he resisted by insisting that it "doesn't make a difference" and that my daughter and I were "partners" anyway - which is a lie, a co-signer on a car does NOT build their credit nor had we negotiated this deal with me as a buyer AT ALL (and yes, he still had us at a high new-buyer interest rate with me as the buyer)! Is this how Larry Miller trains it's finance employees... with inaccuracies and responses meant to deceive? I paid for the car in cash (not what I wanted to do) and walked out quite angry at the ego on this young man and his resistant behavior to do what we had worked on (my daughter buying a car) for 3 hours! I won't be back nor will I recommend... just want to warn others in case they hear the same inaccurate responses or get 'pushed' by the finance department. Marisa Balderaz (in sales) was very helpful, as usual, with us as we picked out the car. Kyle Stephens needs some guidance from 'the top' and needs to bury his ego to be accurate and helpful to his customers. More

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