Mario Vasquez

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we do apologize for the wait you experienced. We understand how important it is to get back on the road in a timely manner, especially with your family in tow. We hope to deliver a more streamlined experience next go-around. If you'd like to discuss your feedback further, you're welcome to contact Richard Meneely at richard.meneely@normreeves.com. Thank you. 

Norm Reeves Honda Superstore North Richland Hills responded

Sunil, it sounds like Mario helped you solve the service puzzle perfectly! Knowing which problem to tackle first makes all the difference, and we’re glad it clicked for you. Thanks for trusting us to keep your vehicle running smoothly.

Norm Reeves Honda Superstore North Richland Hills responded

Hello, Sam. We regret to hear that your air conditioning service didn't live up to your expectations and would like to learn more about your experience. Please contact our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com. We'd be happy to take a look at your front chrome and ensure any issues are promptly resolved. Thank you, and we hope to address your concerns soon. 

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Andy! Mario and our team take pride in speedy service without the wait, and we’re glad you noticed. We’ll keep the good vibes (and quick fixes) coming!

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! We’re so pleased you enjoyed your visit with Mario. Thanks for the shout‑out, and have a great day yourself!

Norm Reeves Honda Superstore North Richland Hills responded

Hey there! Thanks for leaving us this quick note about our friendly staff. We love it when a customer comes in just to look and ends up finding their new favorite car. Congrats, and we hope to see you when it's time for your first oil change!

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad you enjoyed Mario's customer care, but we're sorry the wiper flyer caused confusion. We appreciate your feedback and will work to make our promotions clearer in the future. Please reach out so we can make things right with your next service.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Mario is always focused on giving professional care, and we’re glad you’ll be following our recommended schedule for your Pilot. Whenever you need service next, you can use our online service scheduler for a convenient experience.

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Brisa! We're glad your wait was short and your service was top-notch. That's what we like to hear! Please feel free to check out our service specials next time for an even better experience.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the feedback! We’re glad our team gave you space to browse, and we hear you on the vacuum and snack stations. We hope to make your next visit with us even better!