Maricel Crantz

It took 4 weeks to get the backplate for the license for my car u called multiple times and I found out that each week I called the order for the backplate wasn't even placed. When I first received the car my car u called multiple times and I found out that each week I called the order for the backplate wasn't even placed. When I first received the car the detail work was horrendous. Luckily the 2nd detail was better but still there were flaws showing lack of care both in the service and cleaning department. It's crazy how bad the support was. During the 2nd week I actually wanted to return the car because I knew I'd be in trouble with such horrendous support. Only the finance person was good and actually broke down stuff. I wouldn't be surprised if they lied about changing all the liquids in the car. The backup camera is still blurry I complained and the person told me it was dirty and after cleaning it was still blurry. I'm really hoping they fix the camera by today otherwise it really is the worse purchase I have ever made. Selling by telling lies is what this dealership seems to be good at. All I'm hoping for now is they take care of this small stuff and one thing I found insane too is for some reason I have a passenger and back floor covers but no driver one. My guess is they lost it somewhere or just don't feel like finding it. I got this car as a gift for my mom and sis. This gift so far has been a disaster due to lack of respect from the dealership. More

by MAISEM2018 Verified Customer Verified Customer

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They have bad service and I will not recommend anyone to take their vehicle there take their vehicle there More

by JAMIE.OBERNBERGER Verified Customer Verified Customer

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Great place! Everyone was helpful and professional. Very informative on what was wrong with car. Everyone was helpful and professional. Very informative on what was wrong with car. More

by combatmedic4life Verified Customer Verified Customer

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Excellent service, thanks to Maricel and Bernardo for the attention, they were very kind to me, I highly recommend them. Bernardo very friendly thank you very much. attention, they were very kind to me, I highly recommend them. Bernardo very friendly thank you very much. More

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Very clean, laid back atmosphere. Everyone was friendly and welcoming. I was never left questioning what was happening, they walked me through the entire process. I appreciate the Russ Darrow Wauwatosa Tea and welcoming. I was never left questioning what was happening, they walked me through the entire process. I appreciate the Russ Darrow Wauwatosa Team! Great Experience!! More

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Muy buena Good service great personel and great price help alot with the car i realy wanted even tho my credit was really low im really happy with the person th Good service great personel and great price help alot with the car i realy wanted even tho my credit was really low im really happy with the person that gave me all the help. More

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Awesome second car with this dealer thanks I recommend this dealer the are the best they make all off they have to satisfy and make happy the client and I'm very happy with new car thanks I recommend this dealer the are the best they make all off they have to satisfy and make happy the client and I'm very happy with new car thanks More

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