Maria Lizardi | Page 36

I could not be happier with the service department all my concerns were addressed and all needed repairs are completed without issue. My car care, professional Greg Jones is an adamant professional, and he i concerns were addressed and all needed repairs are completed without issue. My car care, professional Greg Jones is an adamant professional, and he is very thorough and answering any questions I may have. More

by GNDELLISN Verified Customer Verified Customer

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I made an appointment with Maria, who I was always very happy with when I came to my appointment. At 10:00 a.m. I have to make do with Nick. I don't really know why I made an appointment then? The reason f happy with when I came to my appointment. At 10:00 a.m. I have to make do with Nick. I don't really know why I made an appointment then? The reason for my visit was because you had a problem with my key with one key. After an hour and a half of waiting, Nick came up to me and explained to me that they would need a few more hours to determine the problem and an estimate of over $7000 for all possible wear and tear including over $1200 for a new sensor to fix the problem with one key. The other was fine, when I drove home in the evening and parked the car in my garage I noticed that the whole floor was covered in a blue liquid! great! it was just totally frustrating! I understand that there is always wear and tear on a car, but how can it be that one key works normally and only the second key has a problem and then the car's sensor is to blame? It has to be replaced for over $1200, so please, that doesn't make sense to us. More

by Michaela Czekanski Verified Customer Verified Customer

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Maria has ALWAYS been courteous, kind, helpful, knowledgeable and knows her product. She goes above and beyond. Her communication is appreciated. I never have to fear she will not get back to me knowledgeable and knows her product. She goes above and beyond. Her communication is appreciated. I never have to fear she will not get back to me. More

by TONICLEO Verified Customer Verified Customer

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Maria did an amazing job. Would recommend her and BMW SRQ to friends. I don't like 15 word minimum requirement for reviews. Should be able to submit without it... Would recommend her and BMW SRQ to friends. I don't like 15 word minimum requirement for reviews. Should be able to submit without it... More

by BBOGART Verified Customer Verified Customer

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I have a very good professional relationship with my service advisor through the last 12 years that makes my experience a 5 star rating. service advisor through the last 12 years that makes my experience a 5 star rating. More

by homevetsrq Verified Customer Verified Customer

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Clean,respectful,honest,expensive, accommodating, professional,well staffed,nice video reviews, skilled mechanics,too pricey professional,well staffed,nice video reviews, skilled mechanics,too pricey More

by SNOWBIRD525 Verified Customer Verified Customer

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Maria was excellent help during a very difficult hurricane time here in Florida- She expertly handled our car with service and. Communicated quickly to help us resolve our priblem hurricane time here in Florida- She expertly handled our car with service and. Communicated quickly to help us resolve our priblem More

by mlfinelli Verified Customer Verified Customer

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The service department is always available to help you with your car needs. I trusted with my car. with your car needs. I trusted with my car. More

by AWI1010 Verified Customer Verified Customer

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Maria is THE absolute best! She communicates amazingly, is so prompt, and always has the best attitude! She makes going to the dealership for service enjoyable. She communicates amazingly, is so prompt, and always has the best attitude! She makes going to the dealership for service enjoyable. More

by MARCYRFESSLER Verified Customer Verified Customer

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I have dealt with BMW of Sarasota for several years and find them to be reputable and professional . find them to be reputable and professional . More

by LLOYDLINCOLN2008 Verified Customer Verified Customer

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