Dealer Reviews
Cars for Sale
Dealer Log In
Maria Lizardi
1,994 Reviews
1,994 Reviews
Write a Review
1994 Reviews of Maria Lizardi
March 11, 2019
Exceptional I visited the service center two days ago and was told by a different service consultant that my car is under Canadian free maintenance program and is I visited the service center two days ago and was told by a different service consultant that my car is under Canadian free maintenance program and is not eligible in the US. I told him that the dealership had done this in prior years, but he refused to accept. I came back two days later for fog lamp replacement, and I mentioned to Maria about the experience and problem that I had. She voluntarily checked with the warranty manager and told me that they can still service it for free under the program. All done without a hassle. Outstanding! More
by Kumert.chow
Verified Customer
March 09, 2019
Very friendly knowledgeable staff! First visit to Sarasota BMW to service my 750li and my experience with all in the service department staff made me feel very welcomed and treated me a First visit to Sarasota BMW to service my 750li and my experience with all in the service department staff made me feel very welcomed and treated me as a valued customer. Maria gave me exceptional service and kept me informed of everything I should expect. Thank you, I will be back! More
by SPARO
March 09, 2019
As always, great service. As always, service was great. Found the issues, solved the problem. Maria Lizardi is the best customer service representative I've ever dealt with. Pr As always, service was great. Found the issues, solved the problem. Maria Lizardi is the best customer service representative I've ever dealt with. Professional, courteous, knowledgeable. More
by RPAGAN1
March 07, 2019
Friendly, professional very BMW’esque!!! Came in for simple service but treated as if I was purchasing. All staff were pleasures to work with. Special note, the waiting area is incredible. Came in for simple service but treated as if I was purchasing. All staff were pleasures to work with. Special note, the waiting area is incredible. More
by JASONRHUESER
March 06, 2019
Great service Maria Lizardi was extremely helpful and professional. They checked everything and gave me estimate for repairs. Great please to take care of my BMW s Maria Lizardi was extremely helpful and professional. They checked everything and gave me estimate for repairs. Great please to take care of my BMW service. More
by SBASTAWROS
March 06, 2019
Maria Lizardi is the Best! The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it More
by SteveWinemiller
Other Employees Tagged: Jonathan Parker
March 06, 2019
Great experience. Being 1000 miles away from home and having car problems can be a bit nerve racking. Fortunately, we were diagnosed quickly and got the car back fast. Being 1000 miles away from home and having car problems can be a bit nerve racking. Fortunately, we were diagnosed quickly and got the car back fast. BMW paid for our rental. Kudos to Valentina, service with a smile, knowledgeable and helpful. I would recommend this service to anyone. Thanks again. More
by JEDI7767
March 05, 2019
First annual scheduled maintenance I called and scheduled a service Appt. For my first annual scheduled maintenance. I asked if I could get a loaner and they said “no”, it would only t I called and scheduled a service Appt. For my first annual scheduled maintenance. I asked if I could get a loaner and they said “no”, it would only take a couple of hours ( I am use to a loaner from My Mercedes dealership down the street). I showed up for my Appt. And was immediately told that there was a “recall “ on my vehicle and they would have to download all updated software on the vehicle computer which could take up to 4-5 hours (assuming that it works). They then offered a loan ( downgraded to a Nissan Sentra- big difference from BMW). They could have called me in advance and told me about the recall, but I guess they don’t do that? When I picked up my vehicle, i noticed that all my vehicle setting had been erased ....seat memory, cellphone settings, radio stations, etc.... I had to track down a person to assist in reconnect at least the phone, which thy did. It would have been more proactive to have the service rep. advise me in advance . Not the best communication, on many different fronts, from this BMW dealership. More
by TJCMEUSA
March 03, 2019
Excellent Setvice and Customer Service I am very thankful for my service advisor Maria Lizardi because she is a conscientious person and professional. Me. Maria has excellent customer s I am very thankful for my service advisor Maria Lizardi because she is a conscientious person and professional. Me. Maria has excellent customer service skills , is friendly , and will go above and beyond to ensure the work is done right . She is an ssset to BMW More
by CMEILAN33
March 02, 2019
Maria is outstanding Maria has been our contact person since I bought my car (2013). She has always been outstanding. Tim was VERY helpful when I had trouble connectin Maria has been our contact person since I bought my car (2013). She has always been outstanding. Tim was VERY helpful when I had trouble connecting my new phone to Bluetooth. More
by NLOPICCOLO1545
Dealership Inventory (346 Vehicles)
