Maria Giron

I've been there couple times good service but they always find something wrong with my car and its fairly new so dont really trust the mechanics find something wrong with my car and its fairly new so dont really trust the mechanics More

by GEEMICHELLE1719 Verified Customer Verified Customer

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It is friendly and helpful. Gets the job done. No negative comments. I thank you. Gets the job done. No negative comments. I thank you. More

by Z6SP2YD6PG Verified Customer Verified Customer

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Our family has been purchasing used/new Toyotas for the last 3 generations. This will be the last time. We purchased a used 2023 car from the sales representative Maria last year. Less than a week of havin last 3 generations. This will be the last time. We purchased a used 2023 car from the sales representative Maria last year. Less than a week of having the car we noticed it would shake when being driven above 50mph, a notification for a battery charging malfunction also showed up. When brought in we were told the wheels were not properly aligned when it was sold to us. We were not given a good explanation or resolution about the battery notification. Eight months later the notification started occurring and we were told we needed to replace the battery despite the car being less than 2 years old. We paid for the replacement and the notification occurred again less than an hour after being “fixed”. This time we’re told it’s the alternator that needs to be replaced. After this we declined their service as I found the service department to be unreliable. It seems like they don’t understand how their own products function. We have never had these issues early on with our other Toyotas. It seems like the quality and reliability of their cars is lacking, as well as their services. We will be looking at other car brands in the future. More

by sepulvedanna Verified Customer Verified Customer

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I bought a vehicle in July from them. The finance amount is only 29k，but they add $2500+ a maintenance package to my loan without my permission as a result when i received the loan letter The finance amount is only 29k，but they add $2500+ a maintenance package to my loan without my permission as a result when i received the loan letter the principal balance is $2600 more on top of 29k. More

by LUOGANG0901 Verified Customer Verified Customer

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I purhcased a used car from Maria, and dthe paperwork for the purchase was handled by the dealership's financial manager (name unknown) . All documents related to the sale were encoded when delivered, requir the purchase was handled by the dealership's financial manager (name unknown) . All documents related to the sale were encoded when delivered, requiring a password to open them. I never got the password and phone inquiries in the interim have not been responsive to the need for that password. More

by GENE29 Verified Customer Verified Customer

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We are so happy with Toyota Norwalk. DeaLer is very professional, team members are kind and friendly. Maria is an amazing people, we are very grateful to her. Thank you all! DeaLer is very professional, team members are kind and friendly. Maria is an amazing people, we are very grateful to her. Thank you all! More

by JOSEMARCAST Verified Customer Verified Customer

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