Marcos Vargas
Marcos Vargas at Posner Park Chrysler Dodge Jeep Ram

Marcos Vargas

Business Manager

Posner Park Chrysler Dodge Jeep Ram

42650 Highway 27
Davenport, FL 33837

4.6
95 Reviews
4.6

95 Reviews

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95 Reviews of Marcos Vargas

March 17, 2026

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Employee Rating

Can't be trusted. Get all promises in writing. No after the sale service. Purchased a vehicle with TMPS light on the dash. Was told it would be repaired. They tried bu More

by barrydurling71358
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 18, 2026

Posner Park Chrysler Dodge Jeep Ram responded

Hi Barry, Thank you for taking the time to share your feedback. We take concerns like this very seriously and want to provide some clarity regarding your experience. At the time of purchase, the vehicle was sold as is, which was fully disclosed. You did request assistance with the TPMS concern, and while it was not a required part of the sale, our team agreed to help by replacing the TPMS sensors. We replaced all four sensors, provided you with a loaner vehicle for over two weeks at no charge, and even had the vehicle taken to a manufacturer specific dealership for further programming in an effort to resolve the issue. Unfortunately, after extensive diagnosis, it was determined that the remaining issue was related to an RF antenna component, which is a significantly more expensive repair and currently unavailable. While this repair falls outside the scope of what was agreed upon, our team still made multiple good faith efforts to assist. We understand how frustrating unresolved vehicle concerns can be, and it was never our intention to leave you dissatisfied. However, we do stand behind the fact that we fulfilled and exceeded the agreed upon work for an as is purchase. If you would like to discuss this further, we would welcome the opportunity to speak with you directly and see if there is anything additional we can do.

Mar 19, 2026

barrydurling71358 responded

This response confirms what I said in my original review. Get promises in writing. The light on the dash was discussed before the final purchase. I believed the salesman when i was told it would be repaired and then agreed to the as is purchase. Everything else is correct, stood behind the agreement until they realized it wasn't a simple repair. I asked for a solution or refund and was ignored. Again the attempt to repair left the car in worse condition. Not only was the TMPS monitor light still on but now interior lights were flashing and light switch cluster was hanging by the wiring. I wrote and distributed a letter to management, left the car at the lot but after three days of being ignored I picked up the car. I purchased the vehicle with confidence trusting what I was promised. I am a senior that believes in a man's word.

March 15, 2026

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Employee Rating

Alex our salesman was very professional and very informed. He did not pressure us and made the sale go very smooth. I totally recommend him and the dealership. More

by Norms
Recommend Dealer
Yes

Other Employees Tagged: Alex

February 24, 2026

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Employee Rating

Unfortunately I don't share the same sentiments as some of the other reviews!: My step daughter was sold a 17 Grand Cherokee Laredo, approved with $1000. Down and comfortable payments for a 11,000 SUV. Les More

by HernandezN1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicki

Feb 24, 2026

Posner Park Chrysler Dodge Jeep Ram responded

Nelson, Thank you for allowing us to clarify our response. We are truly sorry this situation was frustrating for you and your stepdaughter. We understand how upsetting it is to believe everything is finalized and then receive a call that changes the outcome. That is never the experience we want for our customers at Posner Park Chrysler Dodge Jeep Ram FIAT. To clarify what occurred, we secured lender approval, completed the required documentation, and delivered the vehicle. When the contract was later submitted for funding, the lending institution conducted its own review of the vehicle history and obtained an AutoCheck report that reflected severe damage. The Carfax report available to us indicated only minor damage. Due to that discrepancy, the lender made the decision not to fund the contract. As soon as we were notified, we contacted you and asked that you return to the dealership so we could assist in finding another vehicle that would meet the lender’s approval guidelines. We showed you an alternative option that met those requirements. Because of the differences in vehicle price, mileage, and lender terms, the resulting payment was higher than the original structure. We also offered to continue searching for other options that could better align with your desired payment range while still meeting lender criteria. We sincerely apologize if you felt that your concerns were not acknowledged. That was not our intention. Lending decisions and funding approvals are ultimately determined by the financial institution, but we understand that the impact of those decisions affects you directly. If you are open to it, we would welcome the opportunity to speak with you personally to see if we can still assist in finding a vehicle and financing solution that works for you. Please feel free to reach out to our management team directly so we can address your concerns further. We appreciate your feedback and take it seriously as we continue to improve communication and the customer experience.

January 15, 2026

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Employee Rating

On January 2, we purchased our 4th vehicle from Posner, our sales consultant, Israel H and his manager, Jonathan M worked with us in order to ensure that we were within our budget. They made our New Year’ More

by rortizjr0119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Greenhow , Israel H and Jonathan M

December 16, 2025

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Employee Rating

Outstanding very informative made the closing of the deal effortless truly made our experience amazing he truly steered us in the right direction on our decision More

by Jbrigham01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sanjay Hirani , Jake Brand

December 04, 2025

Dealership Rating
Employee Rating

I had a very good experience, the whole team supported the process professionally and politely with no push at any time. Buying a car, albeit exciting, it is often a big effort, with a lot of information More

by andrea.sernicola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camilo (sales), Jonathan (sales)

November 22, 2025

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Employee Rating

Joe was great to us as salesman,sales mgr. Completed sale and Pacifica is ours More

by ramblin_ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Ocon

November 16, 2025

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Personable staff and exceptional service…I recommend Posner Park CDJR…The Customer is always First More

by Mark G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2025

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Employee Rating

I was sold a bad tire. Pressure was low and I was promised it would be fixed. Tire is still leaking and was not repaired. More

by mwillett1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 10, 2025

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Employee Rating

It was a pleasure meeting the team and doing business with them and will be back to buy another vehicle More

by hildum28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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