Marcos Morales

The service staff very courteous and helpful. Ms. Rincon is the best service advisor I have ever had. Ms. Rincon is the best service advisor I have ever had. More

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Marcos has always been very helpful and courteous! ! This is my second car to purchase from him. He is a great salesperson!! Marcos always gets the job done by knowing exactly when to push and when ! This is my second car to purchase from him. He is a great salesperson!! Marcos always gets the job done by knowing exactly when to push and when to back off. I appreciate that so much. I will work with Marcos again when I am ready to purchase another car. He is a pleasure to work with. More

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Marcos did a great job, very informative, was a great person. The deal was very smooth. Would highly recommend him and Mercedes of The Woodlands. person. The deal was very smooth. Would highly recommend him and Mercedes of The Woodlands. More

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Love this dealership - I pass one half a mile from my home to drive 40 miles to receive service (and buy vehicles) from these fine folks. I decided to buy a new vehicle to replace my beloved CLS 550. End home to drive 40 miles to receive service (and buy vehicles) from these fine folks. I decided to buy a new vehicle to replace my beloved CLS 550. Ended up leasing. Marcos Morales made the experience enjoyable, sending me videos of options and discussing what I really needed/wanted. He's awesome! Arturo Gutierrez handled the numbers like a true professional. The service team (Mark Escobar and Steve Davis) took care of my CLS swiftly and thoughtfully - again, the best. Thank you all! I know Mr. Agresti must be very proud of your work. More

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Marcos made the purchase experience great from the first meeting to the final delivery of the vehicle. He was attentive but not pushy. All dealership employees I met were pleasant and friendly, with a focus meeting to the final delivery of the vehicle. He was attentive but not pushy. All dealership employees I met were pleasant and friendly, with a focus ensuring satisfaction during the sale and post sale service. Important to note that I had a previous experience at this dealership that was not positive and would not have stepped foot in the dealership if it had not been for the location and the particular vehicle I was interested in. Marcos and Arturo changed my perspective on the dealership to an entirely positive one. Not an easy task to change someone’s previously negative experience into a positive one, but they did so with ease. Would fully recommend Marcos for anyone’s next vehicle purchase. More

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This has been the best experience I’ve ever had by a vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle wa vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle was ready when we’re were done. Came in after 9am and left before Noon. Thank you so much for making our experience great! More

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This experience exceeded our expectation. We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Mo We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Morales, our amazing sales advisor. Marcos found us exactly what we were looking for at the perfect price in under 15 minutes!! Marcos walked us through our options with simplicity. Next, we were introduced to a lovely gentleman from the Finance Dept. who listened to what we wanted and respected our wishes. Finally, they detailed the car, set up and synced my profile, put a big red bow on the front and handed me the keys. This was absolutely one of the most enjoyable experiences I’ve had purchasing a vehicle. I would highly recommend this dealership and the friendly, professional staff who assisted us through the process. Thank you, all and I LOVE my car!! More

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I recently purchased my first Mercedes-Benz from Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated us with the utmost professionalism and took the time to understand exactly what I was looking for. He patiently walked me through every available model and option, helping me confidently select the right car that suited both my needs and preferences. What truly set this experience apart was how much effort Marcos put into securing the perfect vehicle for me. He worked diligently to reserve one of the earliest available manufacturing slots—ensuring my car was scheduled for production on February 28. After that, he followed up closely to confirm my car had entered production, shared the VIN number as soon as it was available, and even provided the vessel details so I could track its shipment. He also patiently explained how the tracking process worked, which made me feel well-informed throughout. As the vehicle progressed through the next stages, Marcos continued to keep me updated during every step—including its arrival at the Vehicle Processing Center (VPC). His communication was consistent and clear, and he always made time to respond to any questions I had, no matter how detailed. His updates made a typically complex process feel smooth and stress-free. On top of that, when an unexpected federal tariff announcement threatened to affect pricing, Marcos was transparent and reassuring. He informed me right away that Mercedes-Benz USA would absorb the added cost for in-transit vehicles, which helped avoid any disruption to the purchase. Every part of this experience reflected exceptional customer service. Marcos went above and beyond, and his support made this first Mercedes-Benz purchase truly memorable. Without a doubt, it won’t be my last with this dealership. I highly recommend Mercedes-Benz of The Woodlands—and especially Marcos—to anyone looking for a professional, transparent, and genuinely customer-focused buying experience. More

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The dealership will be highly recommended. 10/10! Thank you! Marco Morales is a gem. We enjoyed his expertise and attention to our requests. 10/10! Thank you! Marco Morales is a gem. We enjoyed his expertise and attention to our requests. More

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I had an absolutely fantastic experience working with Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marc Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marcos was incredibly knowledgeable, answered all my questions with patience, and never once made me feel pressured. What really stood out was his honesty and transparency throughout the process. Marcos genuinely listened to what I needed, worked within my budget, and helped me find the perfect vehicle. He even followed up after the sale to make sure I was happy with my purchase. More

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