Friendly.
Clean, helpful, attentive, efficient, quick, talented, great customer service, on time and also smiles
Clean, helpful, attentive, efficient, quick, talented, great customer service, on time and also smiles
More
by INESARRIAGA1121
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2022 -
Acura Of Pembroke Pines responded
Thank you for sharing your kind review! -Acura of Pembroke Pines
It’s a great dealership where service is always
Fantastic. Even down to purchasing the an Acura
Fantastic. Even down to purchasing the an Acura
More
by CRRDGWY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ron Richardson
Dec 02, 2022 -
Acura Of Pembroke Pines responded
Thank you for your review! We're so happy that our team earned your 5 stars! We look forward to seeing you next time at Acura of Pembroke Pines!
Very clean.
Great Excellent Service. Marco Pintos is the best. Very profesional. He really care for the customer. My car was fixed in time record. Im very please
Great Excellent Service. Marco Pintos is the best. Very profesional. He really care for the customer. My car was fixed in time record. Im very please with his service
More
by irasema1525
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2022 -
Acura Of Pembroke Pines responded
Thank you for the wonderful review! We appreciate you trusting the Acura of Pembroke Pines team with your vehicle and are happy to hear Marco provided you with excellent service during your visit. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Jean has continued to be a steady and reliable senior
service advisor. His ability to listen, assess the issues and provide solid and practical advice gives me the comfort of knowing that my vehicle is i
service advisor. His ability to listen, assess the issues and provide solid and practical advice gives me the comfort of knowing that my vehicle is in the right hands and the right place. I am very happy with the high level of customer satisfaction he provides. Keep up the great work Mr. Jean Louis!
More
by 21sam.Maxwell
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2022 -
Acura Of Pembroke Pines responded
We're so glad Jean continues to earn your support and we can't wait to share this wonderful feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!
they didn't fix the problem and everything stays the same
I'm not happy anymore
I'm not happy anymore
More
by Jose
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2022 -
Acura Of Pembroke Pines responded
Hi Jose, We're disappointed to hear that you're unsatisfied with your experience and we want to help resolve your concerns. It is never our intention to frustrate you and we want to make it our mission to improve the situation. Please reach out to our Service Department at (877) 468-9930 so we can better address these issues with you. Thank you.
Best dealership in Miami-Dade / Broward!
Everyone is always nice and friendly and always have excellent service.
Everyone is always nice and friendly and always have excellent service.
More
by CINTHIA424
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2022 -
Acura Of Pembroke Pines responded
Wow, thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Acura of Pembroke Pines!
Walk in for oil change, was received promptly and very
efficient service. Will definitely use this dealership again
efficient service. Will definitely use this dealership again
More
by jmend038
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2022 -
Acura Of Pembroke Pines responded
It's great to hear that we could fit you in for a walk-in oil change! We hope that you visit us again next time! Thank you! - Acura of Pembroke Pines
Rep was knowledgeable and courteous.
Great follow up on getting matter taken care. Made it a hassle free experience
Great follow up on getting matter taken care. Made it a hassle free experience
More
by JC
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2022 -
Acura Of Pembroke Pines responded
We appreciate you leaving us such a great five-star review! We hope that you continue to enjoy each visit! Thank you!
The service at Acura of Pembroke Pines used to be really
great. I have owned Acura vehicles since 2008. In the past couple of years not only have I had major issues with my brand new car, the service dept h
great. I have owned Acura vehicles since 2008. In the past couple of years not only have I had major issues with my brand new car, the service dept has really been lacking. For example, I recently went for my prepaid service and they said they replaced my wiper fluid, they did not. I had to go out of my way to go to the service dept again in my day off to have it replaced. My service agent himself is good but the service itself that is done is not. Loaners are never available. Impossible to coordinate getting my car taken care of without a loaner for an issue that keeps occurring. I get calls constantly from Acura about the trade in program and if I’d be interested in them buying out my lease….my vehicle is not leased I bought it. Just very disorganized. I used to always tell people this Acura and Acura in general is the best. I don’t feel that way anymore, I’m not sure what happened but i no longer recommend to my family and friends.
More
by AC_954
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2022 -
Acura Of Pembroke Pines responded
Hi AC, It is unfortunate that your recent visit couldn't earn five stars for us and we appreciate that you took the time to leave us your feedback. We never intend to provide anything but an exceptional experience and hope that you'll give us the opportunity to make that happen in the future. Please contact our Service Department at (877) 468-9930 when you have a chance to address these concerns with us. Thank you.
The service rep was excellent.
He helped me identify all the issues I needed to deal with and did them all in an hour.
Beyond my expectations.
Errol
He helped me identify all the issues I needed to deal with and did them all in an hour.
Beyond my expectations.
Errol
More
by ERROLMCK
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2022 -
Acura Of Pembroke Pines responded
Thank you for sharing your experience, Errol! We're so glad Marco & the team exceeded your expectations and we hope to see you again next time here at Acura of Pembroke Pines!