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Marcellis Smith

Overview Reviews (159) Inventory (314)

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Marcellis Smith

Marcellis Smith | Page 8

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

159 Reviews

Overview Reviews (159) Inventory (314)

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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159 Reviews of Marcellis Smith

January 24, 2025

Dealership Rating

Employee Rating

Got my car back on the road without any other issues. The service representative was very friendly and knowledgeable. The service representative was very friendly and knowledgeable. More

by JOSHUA.MICLAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Deitrick

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Jan 27, 2025 -

Honda of the Avenues responded

Thank you Joshua for your business and for taking time to complete a review of your experience.

January 19, 2025

Dealership Rating

Employee Rating

Bobby is awesome he takes care of his customers, everyone is helpful, would recommend this service center. is helpful, would recommend this service center. More

by beverlyehrle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

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Jan 20, 2025 -

Honda of the Avenues responded

We appreciate your business Beverly and are glad to hear that Bobby was able to provide you with an awesome experience.

December 31, 2024

Dealership Rating

Employee Rating

Excellent service; everything was as expected. Waiting area was nice, clean and also enjoyed the amenities (i.e. water, snacks). Waiting area was nice, clean and also enjoyed the amenities (i.e. water, snacks). More

by vancemd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 03, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that you enjoyed the amenities and had a 5-Star experience.

December 26, 2024

Dealership Rating

Employee Rating

My advisor was informative and very knowledgeable about the process. Thanks for the help I got oil changed and vehicle maintenance done the process. Thanks for the help I got oil changed and vehicle maintenance done More

by juanforero31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you with a 5-Star experience.

December 24, 2024

Dealership Rating

Employee Rating

Marcellis was very professional , good experience in the process of the services. Good job Thank you . process of the services. Good job Thank you . More

by vhs844

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of the Avenues responded

Thank you for your business and we are gald to hear that Marcellis was able to provide you with a 5-Star service visit.

December 08, 2024

Dealership Rating

Employee Rating

The service department was able to complete my maintenance and overdue maintenance in the time needed. I use my car to work so they were able to complete everything in one day, thankfully maintenance and overdue maintenance in the time needed. I use my car to work so they were able to complete everything in one day, thankfully More

by MELISSAMAY2008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rory Broderick

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Dec 09, 2024 -

Honda of the Avenues responded

Thank you for your business Melissa and we are glad to hear that our service department was able to have you maintenance completed in a timely fashion.

December 07, 2024

Dealership Rating

Employee Rating

The people were friendly and courteous. The maintenance I had done to my cart was a lot quicker than I had expected. The maintenance I had done to my cart was a lot quicker than I had expected. More

by GILLEOCHARLES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

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Dec 09, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to have your vehicle serviced in a timely fashion.

December 04, 2024

Dealership Rating

Employee Rating

Very knowledgeable great work ethic and attention to detail looking out for my best interest detail looking out for my best interest More

by RALKWON_JONES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Honda of the Avenues responded

We appreciate your business and for taking time to complete a review of your visit.

November 13, 2024

Dealership Rating

Employee Rating

YOUR DEALERSHIP TAKES CARE OF ME EVERYTIME THAT I COME IN FOR SERVICE. GOOD JOB! FOR SERVICE. GOOD JOB! More

by michael@edtpro.com

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Nov 16, 2024 -

Honda of the Avenues responded

We appreciate your continued business Michael and look forward to providing you with 5-Star experinces in the future.

November 09, 2024

Dealership Rating

Employee Rating

Marcellus was very respectful, prompt, knowledgeable, & reassuring. Look forward to working with him again !! Tm reassuring. Look forward to working with him again !! Tm More

by TMBROOKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 11, 2024 -

Honda of the Avenues responded

We appreicate your business and we are glad to hear that Marcellis was able to provide you with prompt, knowledgeable service!

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