Marcelino Jahuey

Great service! Just bought my 4th vehicle and service department gets all of my business. Staff is professional and it is always a pleasant experience. Just bought my 4th vehicle and service department gets all of my business. Staff is professional and it is always a pleasant experience. More

by sallieashby1265 Verified Customer Verified Customer

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Nino called me, but I would wish he would be more honest with how long it would take. We were there so long- it felt like the”negotiation “ was not helpful and wasted our time. We probably won’t come back u with how long it would take. We were there so long- it felt like the”negotiation “ was not helpful and wasted our time. We probably won’t come back unless negotiations part is more streamlined. More

by jimworley165 Verified Customer Verified Customer

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Look Marcelino is a nice enough guy, I just fell he was not honest with me. He was in too big of a hurry to make the sale. I will continue to tell anyone that will listen, this truck smells like smoke an not honest with me. He was in too big of a hurry to make the sale. I will continue to tell anyone that will listen, this truck smells like smoke and I have a video of him saying it doesn't. When I got in the truck for a test ride, I thought he was a smoker, and that was why I was smelling smoke. I was wrong. When it comes to closing the sale, the closer guy was crazy pushy on selling a warranty. It was so bad that if told me just replacing the touch screen would cost 4k. NOT, $750 After rejecting the warranty, he came back with a price about 50% of the original price he quoted me. Look, we all know the guy in the other room trick. It is dumb. Stop doing it. If I have already agree to buy it, just sell it to me and lets move on. I felt rushed to leave the lot. I traded in my truck and while I was signing paperwork they moved my pike pass and stuff. I ended up leaving my hitch and house keys behind because they were in such a hurry to take a pic of me and the truck. Finally, besides the email asking for a review, I have not heard form them. simple email of phone call asking me if all is well, would have maybe changed my review some. Everyone needs to make money, I get that. A healthy handshake and thank you would go a long way though. More

by sfuhrman0 Verified Customer Verified Customer

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There was little pressure and the process was smooth. The financing process was quicker than I expected The financing process was quicker than I expected More

by tpmckowen Verified Customer Verified Customer

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Marcelino was great to work with. He answered all my questions, made sure we were comfortable while waiting to speak with the financing guys. He was down to earth and not pushy at all He answered all my questions, made sure we were comfortable while waiting to speak with the financing guys. He was down to earth and not pushy at all. Even though it was probably past time for him to go home he walked me out to the car and set up my phone to the vehicle. More

by pamela.brown Verified Customer Verified Customer

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Great Service. Easy to work with and would use "Nino" again. This is my third car to purchase from them. Easy to work with and would use "Nino" again. This is my third car to purchase from them. More

by rgray918 Verified Customer Verified Customer

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Very nice experience. Nino is knowledgeable and no pressure and finance was a breeze. This was a wonderful buying experience! Nino is knowledgeable and no pressure and finance was a breeze. This was a wonderful buying experience! More

by jlmspeedwalk Verified Customer Verified Customer

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I was not actually planning on buying a new vehicle but my vehicle had some real problems and had 165000 miles so we decided to shop. I was looking at the Pathfinder (Rockcreek Edition) I was contacted by my vehicle had some real problems and had 165000 miles so we decided to shop. I was looking at the Pathfinder (Rockcreek Edition) I was contacted by Nino at Jackie Cooper. He introduced himself then promptly went to the vehicle I was looking at and made a very informative video showing me both the inside and out of the exact car was had reviewed and then pointed out so many features he made me feel I was at the dealership taking an in person tour of the car. After I looked at it he then called me and asked if I would like to come and test drive it. We made an appointment and he was just as great in person as he had been on the phone he took my handicapped husband and myself on a test drive and answered all our questions in a way that we could understand. He NEVER made me feel like I was stupid or a non important person. Nino made the entire car purchasing process exciting comfortable and fun. I would recommend Nino to anyone looking to buy a car More

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Our experience with Jackie Cooper Nissan was very satisfying we felt NO pressure we were greeted with friendly and helpful staff. No one treated my wife as if she didn’t know what she was talking abo satisfying we felt NO pressure we were greeted with friendly and helpful staff. No one treated my wife as if she didn’t know what she was talking about. They listened and answer our question in a way that we could easily understand and the finance process went smooth and we appreciated all the help More

by udnudn21 Verified Customer Verified Customer

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Our salesman was very friendly. The guy that tried to sell extra insurance seemed annoyed that we didn't need it though. The guy that tried to sell extra insurance seemed annoyed that we didn't need it though. More

by Shelly_lee2000 Verified Customer Verified Customer

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