Marc McEwen
Marc McEwen at Ken Ganley Chrysler Dodge Jeep Ram Mentor

Marc McEwen

Service Advisor

Ken Ganley Chrysler Dodge Jeep Ram Mentor

2115 Mentor Ave
Painesville, OH 44077

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Marc McEwen

October 14, 2025

Dealership Rating
Employee Rating

This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. More

by dhetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 27, 2025

Dealership Rating
Employee Rating

Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to More

by penolopejenn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Abby Davis

Aug 31, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Dealership Rating
Employee Rating

The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of wha More

by Dr. Tom
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Abby Davis

July 07, 2025

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Employee Rating

Always a great job, great service and phenomenal staff who take care of everything you need. More

by silvraro
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dannie Dawes

Jul 10, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2025

Dealership Rating
Employee Rating

This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. More

by lbkmmstreet@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Roske, Jeff Williams

Jun 08, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2025

Dealership Rating
Employee Rating

Justin and Marc were awesome. Took care of all the paperwork with the Extended warranty. Made sure I had another truck to drive while mine was being repaired. Can't say enough abo More

by rbrough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cleek

Feb 28, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2025

Dealership Rating
Employee Rating

Easy appointment scheduling, no long wait for appointment, fast and courteous advisors. The overall experience was a positive one, with a quick turnaround time. Dropped vehicle off in the morning More

by Smason5339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We're happy we could meet your expectations! We hope to see you soon!

February 15, 2025

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Employee Rating

Best Dealership Around, YOU WILL LEAVE MORE THEN SATISFIED! GREAT STAFF! And THEY CARE ABOUT YOU!👍👍👍👍👍 More

by RamRt2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Thompson, Justin Cleek

Feb 19, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2025

Dealership Rating

New facility is beautiful. My salesman Todd is top notch . He made sure I got the vehicle I love and can afford. Lease mgr was knowledgeable. A friendly atmosphere. More

by perrypatty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Roske

Jan 27, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

Dealership Rating
Employee Rating

I’ve bought 4 vehicles in the last 5 years from here and always a great experience! Won’t go anywhere else! More

by Derrick.Rentz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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