"Customer centric, supportive throughout ."
I returned to Gorruds for my third vehicle. Purchased one in 2001, and one two years ago, and had excellent service from the day I picked them up. Service throughout the years has always been top notch and always left me feeling validated as a consumer. In the Spring when my daughter needed a vehicle there was no question where we would go. Reg helped find the perfect Camry for her with a lot of patience and information. I just purchased a Rav4 and David was extremely patient, understanding and helpful researching a lot to answer my questions and help me find the vehicle that would fit my needs. Always a relaxed time with many test drives and hours comparing vehicles available. Always greeted with smile, and left with a laugh thanks to Susan!
Over the past two years dealing with the service team , Karen, Rob, Mallory and Reg has always been great from accomodating times, informative about repairs, resolving issues quickly and showing concern and kindness during the shuttles. Excellent support from Larry (operations manager) over a manufacturing concern, demonstrating integrity and loyalty in customer care.
I have and will continue to recommend this great place to anyone I know looking for a vehicle.
Thanks Gorrud's Team !
"If you dont, you're crazy! "
This is by far!, one of the best auto service dealerships I've ever had the pleasure of dealing with!! The sales guys, management, service, they are all so helpful! My sales guy David was so helpful! When I got home after getting my car I noticed a hole in the hood of my car! When I called and told him, they got it fixed no questions asked, and when I dropped off my car, I noticed the drivers mirror was really badly scratched!(pre-owned), the owner, Danny took care of it by replacing the mirror at no charge!. Everyone is so friendly and helpful! If you need a car, go to Gorruds! Very impressed.:). Huge selection of cars! Trust me! You wont regret it! There's a reason they have an amazing reputation! Selling 100 cars a month because they're THAT good. :D.
"Best Auto Sales and Service Experience"
One of the best auto purchases and service experience I've ever had. Bought a 2015 Nissan Rogue a couple of weeks ago and was very impressed with the experience from the minute we walked in and until the day we got the keys to our car. Ziggy was our sales person and we cannot recommend him enough. Very helpful, professional, friendly, and just an all around pleasure to work with. If you're in the market for a car, go straight to Gorrud's and ask for Ziggy. You won't be disappointed. We also got to interact with the service department since there were couple of items to be checked after we got the car. Dave, the service manager, was unbelievably helpful, cordial, professional, and paid great attention to what we needed done. Can't say enough good things about Gorrud's. Thank you for the great experience all around. We will definitely be back.
"Excellent experience and price"
Gorrud's is very experienced and prices are at, or below, the rest of the market. Shout out to Berke Sengel and the whole team for quality and honesty of service.
"After Sales Service of cars"
Always make it a point to try this service garage first before going to others unless it is a warranty or recall repair.
Both Karen and Mallory had been taking care of all my 3 cars' service/maintenance needs since 2013. Karen also helped me with recall repair with dealer when I need help.
"Worth the wait!!"
Diana was very helpful, and took us out for coffee. She is pleasant to deal with and has a lovely smile. I would definitely deal with her again!
"4th purchase at Gorruds!"
Great experience, great staff and service. Jason and Chris, thank you for taking the time in getting us the vehicle and price point we were interested in.
Over the last 17years , I have purchased 4 vehicles from Gorrud's Auto Group. The sales and servicing staff have been very thorough and professional . They have always been very courteous , polite and friendly to deal with. The quality of the used vehicles that I have purchased has been excellent.
"Exceptional customer service "
- HAPPY CUSTOMER
My husband and I have always valued the excellent customer service that Mallory Stewart has provided to us over the past 10 years.
Her excellent customer service skills, friendliness and knowledge has made our experience very positive.
"Great service desk staff"
I always like to get my cars serviced here over the years. The Staff are honest, fair and trustworthy. Karen and Mallory are friendly and keep me up to date with any issues. I don't think I have ever had bad service over the past 10 yrs and I buy my cars here also. Lovely people, great cars and great service. Thank you to All at Gorruds.