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Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller | Page 3

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.9
89 Reviews
4.9

89 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

Industry Experience

31 yrs, 2 mos

89 Reviews of Malcolm Waller

March 06, 2024

Dealership Rating
Employee Rating

Malcom helped my wife and I in 2022, and i promised him that I would buy my Mercedes from him. He convinced me to purchase a vehicle, that I was not considering. He has excellent customer service skills, p More

by rodriguscannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 05, 2024

Dealership Rating
Employee Rating

Mr. Waller was pleasant and very informative. He took the initiative to listen and answer questions without hesitation. More

by mrsdee2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis , C4 analytics

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March 02, 2024

Dealership Rating
Employee Rating

Great service easy to work with dealership is clean and professional recommend them 100 percent More

by smash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley

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February 24, 2024

Dealership Rating
Employee Rating

The people at the store are professional and very friendly. I will send them a lot of business. More

by REZEKIEL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

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Feb 26, 2024

Mercedes-Benz of Columbus responded

REZEKIEL2007, thank you so much for your feedback! We appreciate the kind words and will be sure to let Malcolm and Lauren know. We look forward to working with you again in the future!

February 21, 2024

Dealership Rating
Employee Rating

I will recommend others in using this dealership and to request Malcolm Walker. The dealership along with Mr Walker made my experience a great one. More

by f1brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 23, 2024

Mercedes-Benz of Columbus responded

Thank you for your recommendation, f1brown! We appreciate your trust and are thrilled to hear that your experience with our dealership, particularly with Mr. Malcolm Waller, was a great one. If you or anyone you know has any automotive needs, we look forward to providing the same excellent service. Feel free to reach out if there's anything else we can assist you with.

January 25, 2024

Dealership Rating
Employee Rating

Earnest was very professional, knowledgeable, and easy to talk to! Would recommend Earnest, and all Mercedes products! More

by AMYIVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins , Kennedy McDonald

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Jan 25, 2024

Mercedes-Benz of Columbus responded

We greatly appreciate your recommendation! It's wonderful to hear about your positive interaction with Earnest and that his professionalism and knowledge gave you a 5-star experience. Thank you for endorsing our team and Mercedes!

December 25, 2023

Dealership Rating
Employee Rating

No follow up… confusing…internet dept? sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joshua Andujar, Luis Diaz, Earnest Jenkins, Evelyn Tolbert, M. Dominique Waller , Bob Blauvelt, Rick Gilbert, Kennedy McDonald

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Dec 29, 2023

Mercedes-Benz of Columbus responded

Hello Geo, we are very sorry to hear that you have not enjoyed your experience with us. We'd love to try to take care of you and any of your automotive needs. We are also happy to use your feedback in an effort to improve customer experiences moving forward. Our general manager, Richard, is happy to speak with you if you have a moment and would like to tell us further about your experience.

December 22, 2023

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Employee Rating

Great integrity and gollowthruyou are honored to have such an employee. He is focused on customer service More

by RLEWIS808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert , Kennedy McDonald

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Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear we were able to provide you with such great customer service! Let us know if you need anything else.

November 21, 2023

Dealership Rating
Employee Rating

Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. More

by pamela_chitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin , Lauren Farthing

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Nov 22, 2023

Mercedes-Benz of Columbus responded

Hey Pamela! Thank you so much for the amazing review. It is wonderful to hear that we were able to earn your recommendation and that you had a great experience with us. Please don't hesitate to reach out if you need anything else!

November 02, 2023

Dealership Rating
Employee Rating

Malcom, was very helpful and knowledgeable from the start, I advised him of what I was looking for and he made sure I got just that, More

by neasiewarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 13, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the positive review!! We are happy to hear Malcom was able to provide a 5-star experience for you. Don't hesitate to reach out if you need anything else!

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